A/R Analyst / Remote Canada

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

***A/R ANALYST***

Remote Role - U.S. or Canada

OVERVIEW

The primary purpose of this role is to protect the financial integrity of Altera Digital Health by effectively managing accounts receivable processes. This role involves working closely with hospitals and other clients to collect cash, negotiate invoice payments, and ensure timely and accurate financial transactions.

KEY RESPONSIBILITIES

Account Management & Collections

• Monitor, review, and manage assigned customer accounts to ensure timely collection of receivables, maintaining strong cash flow for the organization.
• Engage in direct communication with customers to resolve outstanding balances, leveraging strong negotiation skills to reach mutually beneficial resolutions.
• Escalate critical collections issues to relevant parties, including management and the C-Suite, ensuring transparency and collaboration on impactful account matters.

Executive Reporting & Communication

• Prepare concise, professional reports for the finance department, including accounts receivable aging reports, delinquency analyses, and cash flow forecasts for C-Suite review.
• Collaborate effectively with executive-level stakeholders to provide insights into receivables status, risks, and opportunities for process improvements.
• Develop presentations and other written materials to communicate complex financial information clearly to various audiences, including executives.

Reconciliation & Data Management

• Conduct regular reconciliations of accounts receivable ledgers to verify accuracy and completeness, proactively identifying discrepancies or issues.
• Maintain accurate records of all collection activities, resolutions, and customer interactions in the company’s financial system.
• Collaborate with cross-functional teams to implement process improvements and improve overall receivables performance.

QUALIFICATIONS 

Education

Bachelor’s degree in finance, accounting or a related field, or equivalent years of experience

Work Experience

• 2-3 years relevant work experience
• Proven experience in accounts receivable.
• Strong negotiation skills
• Able to read and interpret contracts.
• Excellent communication skills, both verbal and written, with experience interfacing with different levels of an organization.
• Experience working on a global team and flexibility to participate in meetings across various time zones.

TRAVEL

Approx 10% travel, including attendance at our annual A/R billing team summit.

WORK LOCATION

Remote U.S. or Canada-based role. Must be flexible re. working across time zones and participating in virtual meetings.

Why Altera?

At Altera Digital Health, you will have the opportunity to profoundly impact the lives of patients by empowering healthcare providers to deliver superior care. Join a passionate and gifted team committed to innovation and excellence. We offer a competitive benefits package and the opportunity to work in a fast-paced and dynamic environment. Here, you will find a supportive system and a culture that constantly evolves, offering numerous opportunities for personal and professional growth.

Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

 Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.

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