Job Summary
The Airline Wheelchair Assistant plays a vital role in ensuring the comfort and safety of passengers with mobility challenges at the airport. This position involves providing assistance to individuals requiring wheelchair services, facilitating their movement throughout the airport, and ensuring a smooth travel experience. The ideal candidate will possess excellent communication skills and a strong commitment to customer service.
Duties
- Assist passengers with mobility challenges from check-in to their departure gate and vice versa.
- Operate wheelchairs safely and efficiently while maintaining passenger comfort.
- Collaborate with airline staff and other team members to ensure timely assistance for passengers.
- Provide clear directions and support to passengers navigating through the airport.
- Maintain a clean and organized workspace, ensuring all equipment is in good working condition.
- Monitor passenger needs and respond promptly to any requests for assistance.
- Adhere to all safety protocols and guidelines while assisting passengers.
Skills
- Strong communication skills, with the ability to interact effectively with diverse populations.
- Multilingual abilities are highly desirable, particularly in languages such as Chinese, Japanese, or Korean.
- Basic math skills for managing any necessary calculations related to service provision.
- Leadership qualities to guide and support fellow team members as needed.
- Excellent organizational skills to manage multiple tasks efficiently in a fast-paced environment.
- Time management skills to ensure timely assistance for all passengers requiring wheelchair services.
- Supervising capabilities may be beneficial for those interested in leadership roles within the team.
This position is essential for enhancing the travel experience of passengers with mobility challenges, making it a rewarding opportunity for individuals passionate about customer service and support.
Job Types: Full-time, Part-time
Pay: $17.22-$20.69 per hour
Work Location: In person
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