Your Future is Bright
At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.
You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.
Why Work With Us?
- Purpose-Driven Mission — Your work matters
- Tight-Knit, Inclusive Team — You’ll feel valued and supported
- Career Growth Opportunities — Across the North and beyond
- Experience the North — Adventure meets purpose
- Trusted Airline of the Arctic — Be part of something bigger
Total Rewards & Employee Benefits
We’re committed to offering a comprehensive benefits package that supports your health, security, and future.
Group Insurance Benefits
- Extended healthcare
- Short-term & long-term disability
- Life insurance
- Dependent life insurance
- Accidental death & dismemberment insurance
Group Dental Benefits
- Starts after 1 month of regular active employment
Retirement Savings Plan
- Available after 6 months of regular active employment
Travel Privileges
- Eligible for Canadian North flights after 1 month
- Additional travel privileges are available after probation. Fly with Canadian North’s affiliated airlines at a great price worldwide
- Reduced rates and free travel passes!
Cargo Privileges
- Access to personal cargo shipment as per the Employee Travel Guide and Company policy
Ready to Get Started?
If you’re reliable, safety-focused, and ready for adventure, we want to hear from you. Join a company where people count on you, and where you can count on a career that matters.
About the position
The Station Agent is responsible for loading and unloading cargo and passenger baggage, assisting with passenger check-in and boarding, coordinating arrival and departure times, completing required regulatory paperwork, and managing email and telephone communications with both internal and external customers. They also process payments for cargo shipments and ticket sales.
Level: As per the UNIFOR Collective Agreement.
Pay Rate: Starting at $21.00 per hour as per the UNIFOR Collective Agreement. In addition to the Northern Living Allowance of $9.13 per hour.
Reporting to: Manager, Northern Hamlets.
DUTIES AND RESPONSIBILITIES:
Must be able to perform, but not be limited to, the following duties and responsibilities:
- Maintain records as required and disseminate information;
- Record flight arrival and departing times;
- Conduct radio communications with the aircraft;
- Process weight and balance and load control data;
- Process shipment and reception of all cargo;
- Perform load service duties;
- Handle all cargo;
- Provide services to the aircraft on the ground as required;
- Perform all warehouse related duties;
- Perform commissary duties;
- Assist with reconfiguration of aircraft as required;
- Assist passengers with mobility and special needs;
- Assist with claims for damaged or missing goods;
- Process passengers and baggage;
- Make reservations and compute fares;
- Issue tickets/airway bills and process sales reports for deposit;
- Assemble, control and transmit reservations and passenger data;
- Administer Interline and employee travel both business and pleasure;
- Other duties as assigned.
SKILLS AND QUALIFICATIONS:
Include, but not limited to, the following minimum skills and qualifications:
- Must have completed grade 10 or have equivalent job experience in the related areas: warehouse, customer service, etc;
- Must hold a valid driver’s license/permit;
- Must be familiar with handling of dangerous goods and be able to obtain and retain a dangerous goods handling certificate;
- Demonstrated customer service skills;
- Must be able to obtain and retain an Airside Vehicle Operators Permit (AVOP);
- Ability to communicate in Inuktitut a definite asset;
- Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.
Please note: Relocation assistance is not available for this position.
Please note: This job entails irregular hours, including weekends, holidays, and shift work. Shift schedules will be bid in order of seniority. As a result, we cannot provide you with a schedule around your current job, school schedule, activities, etc. You are however able to shift trade with your colleagues- but you are responsible for the shifts that you are scheduled.
Closing date: August 26, 2025.
