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After Market Sales and Support Representative

MacLean Engineering & Marketing Co Limited
$53,313 - $67,506 a year
Greater Sudbury, Ontario
Full time
3 weeks ago

SPECIFIC RESPONSIBILITIES

  • Perform sales duties diligently and effectively to ensure monthly aftermarket sales targets are met.
  • Develop and maintain strong and positive relationships with established customers through close management of accounts and attention to their aftermarket needs.
  • Develop new accounts through sales prospecting.
  • Know the competition, their sales activities, and price points and outsell them using our name and the quality of our products.
  • Maintain a high level of aftermarket products, application and general industry knowledge through association membership, publications, trade show attendance, training opportunities, etc.
  • Maintain an ongoing record of all outstanding aftermarket sales prospects, the current status of these prospects, and forecast of all sales activities in your area
  • Participate in the field testing of equipment and other products as required
  • Work cooperatively with the Customer Service, Technical Service, Account Manager and Product Management groups in a spirit of team work in order to address areas needing improvement and customer concerns.
  • Domestic travel is a requirement of this position. Occasional international travel may be required.


QUALIFICATIONS:


EDUCATION:

  • 2-5 years related work experience in a customer focused / sales oriented capacity.
  • University degree or College Diploma in Business Administration or Engineering is an asset.


EXPERIENCE:

  • Experience with MRP systems
  • Experience in a fast-paced, customer responsive environment
  • Proven ability to achieve or exceed sales targets.
  • Comfortable in both a shop and office atmosphere
  • Experience with heavy equipment or familiarity with mechanical, hydraulic and electrical components is an asset.
  • Good communication skills, both oral and written; professional phone manner; polished and professional presence in front of customer.
  • Excellent computer skills (e.g. Microsoft Excel, Word, PowerPoint, Access, Project and Outlook, and equivalent e-mail skills)
  • Strong team player with strong work ethic and commitment to achieve company goals and ensure customer satisfaction
  • Sound internal and external communication skills
  • Must be a dynamic, personable, self-starter able to work within well defined guidelines with minimal supervision


“This job description is not limited to those duties specifically listed and can be changed at any time in order to adapt to business demands or organizational changes.”

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