An exciting and immediate career opportunity is currently available at WFCU Credit Union for an:
Administration Assistant, Card Payments
In this position as an Administrative Assistant, you will provide support to the Card Payments department and will perform a variety of administrative duties related to the debit Mastercard and BIN sponsored Mastercard programs.
In summary, the Administration Assistant, Card Payments will:
- Develop and understanding of dual and single message Mastercard: authorization, clearing and settlement.
- Reconciliation of Mastercard GL’s, transactions, and fees, and effect daily settlement to Mastercard.
- Review and process Mastercard invoices and fees.
- Review and report on revenue and fees for BIN sponsored clients and post on monthly basis.
- Review and submit Mastercard Quarterly Reporting.
- Work collaboratively with the Fraud team to review, submit, and post member chargeback claims.
- Promptly address member concerns with debit Mastercard acceptance or usage issues.
- Assist the team with processing incoming and outgoing wires, automated fund transfers, special member bill payment requests, provincial and Canada Revenue Agency payments, stop payments for personal and commercial members.
- Process and reconcile clearing of cheques and preauthorized debits and credits.
- Reconciliation of electronic payment products.
- Other duties as assigned.
The “must-have” skills and qualifications that we’re looking for are:
- Post-secondary education in Office Administration or relevant field of study.
- A minimum of one year of related work experience is preferred.
- Administrative or reconciliation experience is preferred.
- Must work with a high level of accuracy while multi-tasking to deliver excellent member service.
- Must be be self-motivated and display excellent organization skills.
- The ability to work efficiently and independently while complying with detailed procedures is critical.
- Must exhibit excellent analytical skills, be able to work under pressure, adhere to strict deadlines and exercise initiative.
- Excellent written and verbal communication skills are required.
- Competency in Microsoft Word and Microsoft Excel is required.
If you feel you’re a great fit, let us know why!
We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:
Emily Wigfield
Talent Acquisition Specialist - WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
[email protected]
WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.
Working at WFCU Credit Union
For the fourth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly having been named one of the Best Workplaces in Canada™. Be part of a team committed to providing members with a high level of service while making the communities we serve the best places to live and work.
As an employee of WFCU Credit Union, you'll have the opportunity to work in a positive, goal-driven, and professional environment. Experience our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation and a culture of celebration!
Our award-winning HR philosophy to "hire the best, treat them well, and see them stay" is a point of pride and a key factor in our employees' success and WFCU Credit Union's success. We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs plus a fantastic wellness program with several distinctive perks.
It's an exciting time to join our team. To find out more, apply today!
About WFCU Credit Union
WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.
Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.
Job Types: Full-time, Permanent
Schedule:
- Monday to Friday
Application question(s):
- Do you know anyone who works at WFCU Credit Union?
- What are your salary expectations?
Work Location: In person
