At Web Hosting Canada (WHC), we are passionate about helping Canadians succeed online with reliable, locally focused web hosting services. Since 2003, we’ve been empowering businesses and individuals with top-notch websites, domains, and email solutions. We’re on a mission to create a workplace that inspires growth, fosters innovation, and builds meaningful connections. If you thrive in a dynamic, caring environment and share our excitement for Canada’s tech landscape, we’d love to have you join our team!
About the role
We’re seeking a dynamic Account Manager who can recognize opportunities and turn leads into long-lasting partnerships. Reporting to the Director of Growth and Revenue and an essential part of the Sales team, the WHC Account Manager will be responsible for identifying, assembling and nurturing the relationship with a portfolio of premium customers and maximizing revenues for this segment.
What you'll do
You’ll be a key driver of WHC’s growth by helping entrepreneurs and small businesses across Canada succeed online. In this client-facing role, you’ll guide prospects through our solutions, build trust, and turn interest into impact.
- You’ll be a key driver of WHC’s growth by helping entrepreneurs and small businesses across Canada succeed online. In this client-facing role, you’ll guide prospects through our solutions, build trust, and turn interest into impact.
- Connect with qualified inbound and warm leads to understand their goals, identify challenges, and recommend tailored solutions — including hosting, email, cloud, website services and more.
- Drive new sales and identify opportunities for upselling or cross-selling.
- Present the benefits and value of our products in a clear, compelling way, and act as an ambassador for the WHC brand and products at field events.
- Collaborate with internal teams (support, marketing, product) to ensure a smooth experience from first contact to onboarding.
- Manage a portfolio of premium clients and nurture those relationships. Conduct regular Quarterly Business Reviews with large accounts.
- Consistently meet or exceed monthly sales targets and contribute ideas to help the team grow.
- Share feedback and insights from conversations to help improve our offering, tools, and sales process.
Qualifications
- Minimum 1+ years of sales, customer success, or account management experience (tech industry preferred).
- Experience selling digital infrastructure, domains, IaaS, PaaS, or SaaS products.
- Working knowledge of WordPress.
- Bilingual in French and English (fluent in both spoken and written).
- Confident communicator with exceptional listening and interpersonal skills.
- Customer-focused and skilled at building strong relationships quickly.
- Thrive in a monitored, performance-based sales environment.
- Strong negotiation skills and business acumen.
- Organized, independent, resourceful, and diligent.
Why Join WHC?
- A collaborative team culture where your impact is visible.
- Competitive compensation and benefits with a flexible hybrid work model.
- Access to training, mentorship, and career advancement opportunities.
- Opportunities for business travel to connect and grow beyond the office.
- Frequent gatherings, lively 5à7s, a vibrant social club, and epic holiday parties.
- A bright, renovated office in Little Italy with a fully stocked kitchen and a game room featuring ping-pong, foosball, Nintendo, nerf guns, and a library.
- Certified a Great Place to Work® for five years running—because we believe work should be fun, fulfilling, and rewarding.
Ready to Make an Impact?
Ready to take the lead? Apply now to join us and help Canadians succeed online.
WHC is an equal-opportunity employer. We welcome and encourage applications from all qualified candidates, including those with diverse backgrounds and abilities.
