Company Overview
Wingstop Canada is dedicated to Serve the World Flavour through our unique offerings and exceptional guest experience.
Our Castlefield location, within Kitchen Hub is looking for both Team Members and Shift Leads. Please apply for those with previous kitchen experience.
We’re looking for someone who is:
- HUMBLE: You understand that teamwork makes the dream work. You are a team player and can effectively deliver and receive constructive feedback.
- Always HUNGRY: You have a strong work ethic and can manage multiple timelines and projects with a sense of urgency. You work well under pressure and thrive in a fast-paced environment.
- SMART: You are an ongoing learner. You have an insatiable curiosity and are continuously looking for ways to excel further. You also have emotional intelligence and can create genuine connections with your fellow Team Members and the guests.
- SERVICE-MINDED: You have a genuine desire to serve the guests to the best of your ability. You are outgoing, friendly, and positive. You also can maintain a calm, tactful demeanour when dealing with difficult situations.
- ENTREPRENEURIAL: You keep the goals of the business at top of mind because you know that achieving those results starts with you. You treat the restaurant as if it is your own business. You are well-organized and detail oriented.
- AUTHENTIC: You show up to work as your best self every single day. You give 100% to the task at hand and thoroughly support your general manager, team and the guests.
- All about having FUN: You understand that Wingstop isn’t just about chicken – it’s about the experience. You bring your unique flavour to every guest interaction and have fun with it!
Responsibilities
- Ensure each guest has a positive, long-lasting impression of the Wingstop experience.
- Be a team player and work towards maintaining a positive team environment.
- Complete daily AM set-up or PM closing checklists and procedures.
- Handle guests' orders and inquiries in a friendly and professional manner.
- Provide a top-quality product to all of our guests.
- Be knowledgeable about the menu, able to suggest options and upsell to guests.
- Quickly scan and comprehend order tickets, bills and receipts.
- Accurately count the number of bone-in wings, boneless wings and strips needed for each order. Cook and prepare them following correct procedures. Always prepare and portion our product to the highest standard.
- Accurately coordinate cooking time of menu items with the corresponding timer.
- Maintain food quality control and productivity at all times.
- Filter and freshen deep fryers daily following company safety procedures and with proper personal protective equipment.
- Sauce, season, and package all orders according to Wingstop standards.
- Ensure food is handled safely and procedures are always followed.
- Maintain up-to-date knowledge of all product and procedural changes.
- Open/close the restaurant as needed.
- Maintain cleanliness of the interior and exterior of the restaurant.
Wingstop Canada provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, colour, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation.
We’re committed to inclusive and accessible employment practices. If you require accommodation during the recruitment process, please let us know. We’ll work with you to ensure your needs are met.
Job Types: Full-time, Part-time, Permanent
Pay: From $17.20 per hour
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount
Ability to commute/relocate:
- York, ON M6B 1E8: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Would you available to work evenings and weekend sheets? Note: The closing shift goes until 1:00 am every day.
Work Location: In person