About Us: Turanich Acquisitions Management is a leading company in the acquisitions sector, dedicated to providing exceptional service and support to our clients. We pride ourselves on our commitment to excellence and our innovative approach to business.
Job Description: We are seeking a motivated and detail-oriented Virtual Chat Assistant to join our team. The ideal candidate will be responsible for engaging with clients through our online chat platform, providing timely and accurate information, and ensuring a positive customer experience.
Key Responsibilities:
- Respond to customer inquiries via chat in a professional and friendly manner.
- Provide information about our services, products, and company policies.
- Assist clients with troubleshooting and resolving issues.
- Maintain accurate records of customer interactions and feedback.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Stay updated on company offerings and industry trends.
Qualifications:
- High school diploma or equivalent; additional education or certifications in customer service is a plus.
- Previous experience in a customer service or chat support role is preferred.
- Excellent written communication skills with a strong attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
What We Offer:
- Competitive salary and benefits package.
- Flexible working hours and the ability to work from home.
- Opportunities for professional development and growth within the company.
- A supportive and collaborative team environment.
Job Types: Full-time, Part-time
Pay: $23.01-$32.39 per hour
Additional pay:
- Bonus pay
- Overtime pay
- Tips
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: On the road