VALUES:
WE WORK AS A TEAM with openness to the ideas and expectations of our colleagues, our customers and our client and supplier partners with a commitment to each other.
WE ARE PROFESSIONALS on a constant quest for excellence, tackling challenges methodically, efficiently, and with integrity.
WE GO BEYOND our responsibilities to our customers, our colleagues, society, and the environment.
Please answer all the prescreening questions for your candidacy to be considered*
Description: Maintain excellent client relationships with assigned accounts/markets for Jonview’s Scheduled Business. Manage the designated client accounts which include qualifying and following-up sales leads, assisting with client product selection, and sending pricing and product information.
Responsibilities
- Manage designated client accounts: responsible and accountable for Wholesaler communication directed to the Sales area from internal and external sources.
- Keep up to date on Jonview product offerings and make recommendations to clients. Provide support to clients for annual/bi-annual product selection and follow-up.
- Cross-sell products to clients to ensure products already set up and contracted are utilized.
- Proof client contracts, brochures, and operational procedures. Validate final content according to the contract negotiated.
- Analyze client brochures/product selection. Discuss any major changes to product selection with Sales Representatives and advise of competitor products published by the client.
- Prepare and send out key client statistics, extract sales-related statistics and prepare comparisons.
- Provide product training and Jonview Reservations systems training to clients.
- Attend client meetings either locally or abroad if required – this may involve attendance at office meetings, dinners, tradeshows, and sales/FAM trips.
- Tradeshow follow-up: complete sales reports/action follow-up items.
- Action and follow-up client issues/information and problem-solve with reservations, contracting, accounting, MIS, and sales managers.
Position Requirements:
- College diploma (Hospitality and Tourism or equivalent)
- Effective oral & written communication in English and Japanese is a must.
- Effective oral & written communication in Portuguese, Spanish, French, and/or German is an asset.
- Knowledge of Canadian tourism product and Canadian geography
- Excellent organizational skills
- Dynamic, autonomous, and a team player
Jonview values diversity in the workplace and is committed to fostering employment equity by encouraging applications from the following designated groups: women, Aboriginal people, people with disabilities, and members of visible minorities. Jonview will work to accommodate people with disabilities throughout the recruitment and selection process. If you require a special arrangement, please contact us so that we can work together to adequately meet your needs. The use of the masculine in this document is for the sole purpose of simplifying the text.
Only successful candidates will be contacted.
Job Types: Full-time, Fixed term contract
Contract length: 18 months
Pay: $45,500.00 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Vision care
- Work from home
Application question(s):
- What is your level of expertise with Word and Excel? Beginner, Intermediate, Advanced, Expert?
- On a scale of 1 to 10, how would you rate your knowledge of Canadian geography? (1 beginner, 10 expert)
- What is your level of expertise with Reservations/Booking systems? Beginner, Intermediate, Advanced, Expert?
- Where are you currently located? This position includes working from our Toronto or Montreal office 1 day a week (if located in Toronto or Montreal).
- Are you legally entitled to work in Canada for the duration of your employment?
- Are you comfortable with a yearly salary of $45.5K/year?
- Do you have any upcoming commitments or any vacations planned in the short term that we should be aware of?
Education:
- DCS / DEC (required)
Experience:
- sales: 2 years (required)
- tourism/hospitality: 2 years (required)
Language:
- Japanese (required)
- English (required)
Work Location: Remote