We are seeking a dedicated and compassionate Team Leader to join our Rocky Support Services Society team. As a Team Leader, you will be responsible for overseeing the care and well-being of individuals in a group home facility. Your leadership skills and experience in disability services will be essential in providing a safe and nurturing environment for our residents. This also includes a direct support/service responsibility and assisting residents to meet their outcomes.
Managing the day-to-day operation of the departments include:
- Working well and developing effective relationships.
- Dealing with a wide range of people with flexibility and open-mindedness.
- Encouraging, teaching, and assisting individuals to live more independently in our community within employment/volunteer, recreational activities, home environment and other social settings.
- Leading, influencing, motivating, and persuading others to achieve goals and looking for ways to help others and provide assistance.
- Delegating responsibility, expecting accountability, and provide regular feedback.
- Monitoring and reporting on the general health and wellness of those individuals under their care and be responsible for the prescribed procedures set by a health care professional.
- Following outlined individual service plans related to life skill development, every day routines in home and community, and behavior support.
- Participating in the completion of documentation and required reports.
- Transporting individuals as required.
- Assist, support and encourage clients to be self-advocates.
- Maintaining open and clear lines of communication with others, observing and coaching other employees; assisting with training.
- Executing all tasks assigned by their Program Manager diligently, on schedule.
- Monitoring budgets and completing financial ledgers
- Maintaining employee work schedules including assignments, job rotation, training, vacations, and paid time off, cover for absenteeism, and overtime scheduling
- Monitoring and approving employee timecards.
- Being an “on-call” resource (part of the on-call rotation), and acting as the go-to person leading by example for all team member training, goals, and engagement
Qualification and skills:
- Excellent conflict management, problem solving skills, interpersonal and communication skills, both oral and written
- Ability to prioritize tasks
- Supervision experience and education in related disability services field considered an asset
- Familiar with the use of Microsoft Outlook, Teams, ADP, and MakeShift scheduling considered an asset
- Criminal Record Check; including Vulnerable Sector (within the last 3 months)
- Good computer skills
- Minimum 1 year driving experience with a Class 5 license, copy of driver's abstract, and proof of insurance for 2 million liability also required.
We Offer:
- Paid internal, external, and site specific training opportunities. Have supported many employees with no previous experience to become successful support workers in the field.
- Competitive wages
- Paid time off after one year of employment with contracted positions
- Employee friendly policies and referral incentives
- Employee health benefits with permanent 30+ hours/week position
Job Types: Full-time, Permanent
Pay: $23.00-$26.50 per hour
Expected hours: 35 per week
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Application deadline: 2025-08-08