Talent Acquisition Coordinator

Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

Ready to elevate your recruitment expertise? We’re seeking a detail-oriented and customer-centric Talent Acquisition Coordinator to join our expanding HR team. Our fast-paced SaaS company is experiencing continuous growth, and as a Talent Acquisition Coordinator you will play a crucial role in supporting our end-to-end recruitment efforts.

In this position, you will champion positive candidate experiences while embodying Global Relay's brand and culture. Your primary responsibility will be to provide seamless logistical support throughout the entire recruitment process. You will be an integral part of a close-knit and dedicated global team that is essential to the growth and success of our organization through its recruitment effort. As a team player, you are enthusiastic about learning and making valuable contributions to help further our success.

Your responsibilities:

• Own and manage the interview request queue to ensure a smooth and efficient recruitment process for all candidates, minimizing delays
• Keep the Applicant Tracking System (ATS) up to date by maintaining job postings and applications, ensuring data accuracy and confidentiality
• Effectively communicate and ensure consistent adoption of the established Global Relay recruitment process across the organization
• Respond promptly and professionally to inquiries regarding recruitment procedures and processes, adhering to applicable guidelines, policies, and standards
• Represent Global Relay in a professional manner when interacting with both internal and external stakeholders, including recruitment agency partners
• Assist in conducting reference checks and overseeing the process, ensuring thorough evaluations of candidates are completed in a timely manner
• Conduct candidate phone screens and/or initial interviews, to evaluate communication skills and fit for the opportunity
• Collaborate with hiring managers to develop strong working relationships and understand their recruitment needs
• Collaborate with managers to develop compelling and articulate job postings that accurately reflect role requirements and attract top-tier candidates
• Monitor recruitment pipeline health for active openings, identifying potential bottlenecks or declining candidate flow and proposing tactical adjustments to maintain hiring momentum
• Assist in organizing and attending recruitment-related events such as company open houses, industry networking events, information sessions, and career fairs
• Drive Global Relay's co-op/intern recruitment efforts, fostering relationships with educational institutions and coordinating the hiring process
• Maintain and administer the internal employee referral program and other initiatives to attract high-quality candidates
• Conduct routine audits of the candidate pipeline to ensure no candidate falls through the cracks
• Facilitate the offer process from initial extension through acceptance, coordinating with leadership on salary negotiations and ensuring competitive compensation packages
• Oversee new hire onboarding documentation; coordinate and facilitate new hire orientations
• Perform general administrative duties, including data entry, filing, and assisting with various HR projects as needed

About you:

• 2+ years of experience in talent acquisition or human resources; prior work experience in the high-tech software industry preferred
• Completion of a post-secondary program in HR or a related field
• Knowledge of HR standards, best practices, and employment regulations
• Proficiency in working with an Applicant Tracking System (ATS), preferably Greenhouse, and advanced proficiency with MS Office Suite, particularly Outlook and Excel
• Demonstrated ability to build trust and establish positive relationships with employees at all levels within the organization
• Proven track record of handling responsibilities with discretion, using good judgment, and always maintaining confidentiality
• Exceptional attention to detail, with excellent written, verbal, and interpersonal communication skills
• Strong business acumen and effective time management skills, coupled with a proactive attitude towards learning
• Solid analytical and problem-solving abilities, enabling efficient decision-making in the recruitment processes
• Excellent organizational skills, including the ability to prioritize and handle multiple tasks under pressure while adapting to changing priorities
• Self-motivated and capable of working both independently and collaboratively within a team
• Flexibility and a demonstrated ability to take initiative in a dynamic work environment

Compensation:

Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. 

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, corporate bonuses, and an RRSP contribution matching program. 

For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.