At Dufresne, our goal is to create destinations for life’s most meaningful shared moments. Our unrelenting passion for hands-on service, an exceptional shopping experience, and strong community relationships is what sets us apart!
If you are guest-centric, goal-oriented and want to Make Life Better for our guests and our communities, then we want you on the Dufresne team.
Dufresne Furniture and Appliances is currently seeking a Store Administration Manager for our Prince Albert store located at 331 Marquis Rd E.
As a Customer Service Representative, you will support our guests in store and through the after sales experience.
Dufresne Furniture and Appliances is committed to investing in our team members; we offer:
- Market competitive wages;
- Comprehensive benefits plan, assistance program and excellent employee discounts;
- Career growth and continuous development;
- Respectful working environment with strong company values;
- The opportunity to work at one of Canada’s Best Managed Companies.
The Manager, Store Administration is responsible for maximizing the store sales and profitability by leading, organizing, assigning, and evaluating the work of the administrative staff to support the Sales function while ensuring an exceptional guest experience.
As a Store Administration Manager, you will:
- Manage the work of direct reports, including hiring, evaluating, training, performance management, motivating, coaching, and developing goals and procedures to ensure the achievement of goals.
- Ensure the Brand policies and procedures are always in adherence.
- Process payments and complete the cash balancing processes nightly.
- Audit and review work of the team member's performance and assist them when needed.
- Input data to support accurate reporting of the store's daily results and manages the store location's open order metrics.
- Provide training and store management support to all new team members as needed.
- Maintain inventory of supplies in conjunction with Administration.
- Understand and follow all safe work practices and rules.
- Maintain cleanliness of store and grounds including dusting and cleaning furniture.
- Mopping of all appropriate store areas and carpets spot cleaned prior to opening daily.
- Maintain the cleanliness of the restrooms daily.
- Empty garbage from all store areas including offices.
- Assess the store floor inventory and ensure it is at capacity by category and per established goals.
- Create and manage transfers of products in and out of the store.
- Keep reports updated with storage location, available inventory, and open transfer reports.
- Perform the visual presentation to standards.
- Print and maintain floor tags and sets up P.O.P. (Point of Purchase).
- Assist with quarterly inventory counts/reconciliations.
*Other duties as required.
As a successful candidate you will have the following:
- High school diploma, GED, or equivalent skills and experience.
- 1-2 years in a supervisory/management role.
- Over 2 years of experience in a customer service environment.
- Excellent communication and interpersonal skills.
- Well-organized, ability to follow through with tasks to completion.
- Demonstrated working knowledge of Microsoft Office products and ability to learn in-house computer programs.
- Demonstrate the company's Values.
- Able to work during retail hours (days, evenings, weekends, and holidays).
- Criminal Record Check is required.