Nestled in the heart of the Canadian Rockies, BCP is a locally owned and operated organization offering hotels, restaurants, and unforgettable visitor experiences.
We are dedicated to delivering exceptional guest experiences while fostering a workplace that embodies teamwork, respect, and a sense of community.
At BCP, we believe in supporting our team members' personal and professional growth through collaboration, encouragement, and opportunities to thrive in one of Canada’s most iconic and vibrant destinations. Join us and be part of a culture that values connection, adventure, and excellence.
Spa Manager Role Now Open – Lead One of Banff’s Most Loved Wellness Spaces
Have you led guest service teams, solved problems on the fly, and kept operations running smoothly? This could be your next step.
We’re looking for an experienced hospitality leader to join us as Spa Manager at Meadow Spa in Banff. This is a chance to bring your leadership skills into a new setting, oversee a talented team, and gain department head experience in a thriving wellness environment.
Why This Role Could Be Perfect for You:
- You have proven experience managing or supervising guest-facing teams and are ready to take on a bigger leadership role.
- You want to expand your expertise beyond your current environment and into spa and wellness operations.
- You thrive in balancing team leadership with delivering exceptional guest experiences.
- Oversee daily spa operations, including front desk, massage, and aesthetics teams.
- Coach, train, and inspire a high-performing, guest-focused team.
- Manage scheduling, payroll, inventory, and purchasing with precision.
- Collaborate with the Director of Spas to set goals and drive results.
- Lead with professionalism and positivity, fostering our signature Caribou Culture.
- Strong leadership experience in hospitality, guest services, or a related field.
- Excellent communication and confident decision-making under pressure.
- A guest-first approach and the ability to lead by example.
- Spa or wellness experience is an asset, but not essential — we’ll train the right leader.
- Group Health, Disability, and Life Insurance Coverage, with BCP covering 50% of premiums for employees and their dependents.
- Opportunity to invest in our Employee Share Ownership Program.
- Eligibility for the employee home loan program.
- Food and beverage discounts at all BLC restaurants and cafes.
- Health and wellbeing programs, including free yoga, discounted ski passes, complimentary canoe passes, discounted golf membership and fitness club memberships.
- Discounts on spa services, movie passes, and rental/retail goods.
- Participation in Leadership Days for ongoing professional development.
- Experience our hotels firsthand through our Complimentary Hotel Stays Program.
- A complete list of employee benefits are listed here.
Please note: Only candidates selected for further consideration will be contacted.
BCP is committed to creating a workplace where everyone can succeed. As a signatory to the Bow Valley Workplace Inclusion Charter, we are dedicated to building a diverse, equitable, and inclusive team. We actively work to remove barriers for applicants and team members from equity-seeking groups.
If you require assistance with the application process or need accommodations, please reach out to us at careers@banfflodgingco.com or 403-760-8521.