Service Writer – Full Time
Location: Ayr, Ontario
Team Vincent Motorsports is a family-owned, community-focused dealership proudly serving powersports enthusiasts since 1923. As a Platinum BRP dealer and authorized distributor of Ski-Doo, Sea-Doo, Can-Am ATVs, SxSs, Spyders, Rykers, and Scarab Jet Boats, we’re passionate about delivering top-quality products and service to our customers.
We are currently seeking a Service Writer to join our busy and growing team. This full-time role is an integral part of our service department, working closely with customers and technicians to ensure a smooth and professional service experience.
What You’ll Do:
- Greet and assist customers with service needs, ensuring a positive and welcoming experience
- Schedule and manage service appointments efficiently
- Communicate clearly between customers and technicians, providing accurate updates on repairs and timelines
- Prepare and process repair orders, estimates, and invoices with attention to detail
- Develop and maintain strong, long-term relationships with customers
- Support the service team with administrative and organizational tasks
What We’re Looking For:
- Detail-oriented, highly organized, and efficient in a fast-paced environment
- Strong communication and interpersonal skills
- Excellent computer skills with the ability to learn new systems quickly
- Previous experience in a service writer, advisor, or customer-facing role is an asset
- A passion for the motorsports industry and products we sell is a definite bonus!
Why Join Us:
- Competitive wage
- Benefits available
- Be part of a supportive, community-driven family business with over 100 years of history
- Work with leading powersports brands and a team that shares your enthusiasm
- Staff discounts and perks within our dealership
Job Type: Full-time
Pay: $17.20-$28.00 per hour
Expected hours: 40 per week
Benefits:
- Casual dress
- Company events
- Extended health care
- On-site parking
- Paid time off
- Store discount
Licence/Certification:
- Class G Licence (required)
Work Location: In person