In this role you will oversee, direct, and coordinate service activities with a focus on delivering exceptional customer service, technician efficiency, and department profitability. In one of Canada’s top John Deere dealer organizations you will create quality experiences in a friendly and collaborative environment that encourages learning and growth.
You will:
- Lead all Service Department processes to ensure internal and external customer satisfaction
- Build customer relationships to foster growth
- Motivate, inspire, and assist employees in their pursuit of excellence through coaching, training, and development
- Plan and initiate all Service Department functions including attraction, retention, and effective engagement of all employees
- Work with all internal departments to create effective and productive team dynamics
- Monitor and manage business plan with focus on forward growth in areas such as budget, profitability, and labour
- Minimum 5+ years of management experience in the agriculture industry
- Technical background
- Experience leading, developing, and motivating others to achieve results
- Knowledge/familiarity with John Deere and competitive products
- Results-oriented and strong work ethic
- Positive attitude
- Empathetic
- Self-aware with high level of Emotional Intelligence (EQ)
- Excellent communicator and analytical skills
Whether you're new to this field or experienced in other related fields, we offer continued education and training to help you thrive and expand your knowledge! Our 18 locations across Saskatchewan and Manitoba offer endless opportunities for you to GROW.
You’ll receive competitive wages, comprehensive benefits, company matched pension, bonus eligibility, and future career opportunities in Parts, Sales, Service, and more. Contribute your strengths to a purpose-driven organization when you EVOLVE your career with Pattison Agriculture! We also welcome international candidates, providing a seamless transition into Canada.
**Apply early as recruitment for this position is ongoing and may be filled prior to the closing date.
We would like to thank all who apply; however, only those candidates selected for an interview will be contacted.