About the Toronto Cricket Skating and Curling Club: As a family-oriented private Club, our mission is to be a Great Club for our members by delivering exceptional experiences, inspired by our warm and welcoming culture. Our vision is to be the private athletic and social club of choice in Toronto. We value Sportsmanship and Camaraderie, Heritage and Respect, Excellence and Innovation, Wellness and Fun. Located in North Toronto, the Club consists of more than 4,000 members, with a strong presence in the local social and sporting community.

The Toronto Cricket Club is looking for a 12-month contract Server to join our Food & Beverage department. This role will be responsible for positive member interactions and ensuring exceptional dining experiences.
Key Responsibilities

• Attend to members upon entrance, present menus and assist members in selecting food/beverage, suggest courses, explain the chef’s specialties, identify appropriate wine, respond to food preparation and other questions
• Transmit orders to the bar and kitchen by recording member’s orders and identifying members special dietary needs, restrictions, and special requests
• Serve and deliver orders, accompaniments, and condiments from bar and kitchen
• Respond to additional member requirements by inquiring and observing dining process
• Maintain table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to other special needs
• Promptly address members service issues and refer members to management when necessary
• Perform cleaning and preparation tasks, such as polishing and preparing cutlery, emptying garbage bins, sweeping and cleaning floors, cleaning freezers, fridges, and other equipment, etc.
• Protect the club and members by adhering to sanitation, safety, and alcohol beverage control policies
• Stay updated on current menu choices, specials, and menu changes
• Works in compliance with Occupational Health & Safety Act (OHSA) and any safety policies and procedures set out by the Club
• Conduct self in alignment with the Well Played service model (Prompt, Personalized, Polite) to support member services and respect in the workplace

Qualifications

• Completion of high school or equivalent required
• Food Handler’s certification and Smart Serve certification required
• At least one year of serving experience in hospitality-related industry required
• Must have basic knowledge of Safety and Sanitation Regulations
• Must have knowledge related to the food and beverage menus
• Advanced knowledge of the POS Systems
• Excellent communication skills and the ability to respond to member complaints and collaborate with others
• Must have flexible availability, including weeknights, weekends, and statutory holidays

Toronto Cricket Skating & Curling Club is an equal opportunity employer and committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation during any stage of the recruitment process, please notify Human Resources (hr@torontocricketclub.com) and they will ensure the necessary steps are taken to accommodate your needs.