Senior Product Manager, Identity

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Consumers across the globe need safe, transparent financing. Our retail partners need Affirm to be there for them, wherever that might be. To help achieve this vision, we are expanding our product lines and becoming a global company. We’re just getting started, and we’re looking for a strong product leader to take on this big challenge!

We’re looking for a Product Manager for Identity Data who will lead a foundational product area. You’ll lead one of the areas that make up Trust and Safety, and tackle sophisticated product challenges that impact many teams, improve the experience of all of our users, and drive a direct impact on key business goals. This includes working on everything related to our core consumer account data model, optimizing our account creation flow, providing the business with a holistic picture of a given consumer, and up-leveling the Identity platform as we expand internationally. The Trust & Safety team is in hyper growth in terms of its size and impact, which is why this is a unique opportunity to set and complete a product strategy that will shape the future of Affirm.

What You'll Do

• Lead and guide product direction for a cross-functional team of engineering, analytics, and platform partners. All with a platform mindset.

• Engage and cultivate relationships with product, compliance, engineering, and platform partners to influence shared cross-team directions and manage risks or trade-offs.

• Define product requirements, work with the engineering team to drive requirements, work with engineering teams in sprint planning and prioritization of user stories to deliver the requirements, work with other stakeholders on planning and launching the products/features.

• Work with analytics team to measure ongoing success of the product area and report to the leadership team

• Become an authority in Affirm’s Identity systems, their pain points, and opportunities for improvement.  You will identify customer needs, compliance requirements, and technology gaps through a combination of user research, feedback, data exploration, and competitive analysis

• Become an expert on industry trends of Identity platform capabilities, and utilize the knowledge to shape the roadmap.

• Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams and organizations through formal operational processes and in scrappy ways.

What We Look For

• 4+ years of product management experience in the software tech industry

• Track record of experimenting and successfully launching at scale

• Outstanding written and verbal communication with a diverse stakeholder audience

• Very good at influencing leadership and cross-functional teams

• Solid technical chops that allow you to have in depth technical discussions and opinions 

• Excellent at identifying and prioritizing high impact initiatives

• Experience managing technical software products from kick-off to post-launch

• The ability to turn incomplete, conflicting, or ambiguous inputs into solid action plans

• Excellent at establishing cross-functional relationships, tapping into those relationships and drive consensus to make progress

• Comfortable in an ambiguous matrixed organization

Pay Grade - N

Equity Grade - 6

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

CAN base pay range per year: $150,000 - $200,000

#LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: 

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents 
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.