<p><u><strong>Must haves:</strong></u></p> <ul> <li>Knowledge of Backlog Management tools such as JIRA, Azure DevOps, Pivotal Tracker</li> <li>Significant experience designing online user experiences for complex digital solutions.</li> <li>Ability to delivery on a product with a balanced team (product owner, user experience designers, developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred.</li> </ul> <p><strong>Technical Skills </strong></p> <ul> <li>Proficient with industry standard design tools (e.g. Photoshop, Adobe InDesign, Illustrator, Balsamiq, InVision).</li> <li>Basic Knowledge in Microsoft Azure cloud platform</li> <li>Knowledge of online collaboration tools such as MIRO, Atlassian Confluence and Trello, Microsoft Office 365, Google Drive, Zoom, Slack and Microsoft Teams</li> <li>Knowledge of Backlog Management tools such as JIRA, Azure DevOps, Pivotal Tracker</li> <li>Experience in applying content layout and typography design principles and techniques for a mobile first or responsive web design.</li> <li>Familiar with how to design information architectures and taxonomies, and how they relate to navigational design elements.</li> <li>Knowledge and experience in current web usability and accessibility standards (e.g.WCAG 2.0 WCAG 2.1 Level A &amp; AA) and best practices.</li> <li>Knowledge and experience in usability and user-experience principles, methodologies and techniques, including interdependencies of user interface and navigation design, accessibility, information architecture, graphic design and user-interface design.</li> </ul> <p><strong>People Skills </strong></p> <ul> <li>Can work effectively independently and in a team environment.</li> <li>Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, solution delivery vendor(s) and other stakeholders.</li> <li>Excellent facilitation, presentation, time-management and problem-solving skills.</li> <li>Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).</li> <li>Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities.</li> </ul> <p><strong>Analytical and Problem-Solving Skills</strong></p> <ul> <li>Knowledgeable in design thinking, have a user-centric mindset and attention to detail.</li> <li>Creative, analytical approach and strong understanding of interaction design principles.</li> <li>Able to resolve issues in a timely manner, provide options and recommendations.</li> <li>Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.</li> <li>Understand business metrics and able to translate business goals and objectives into digital experiences.</li> <li>Able to prioritize change requests from clients and guide the team in determining how best to address them.</li> <li>Strong research skills to perform industry research, provide options and make recommendations for solution improvements.</li> </ul> <p> </p>