DUTIES & RESPONSIBILITIES:
- Provide an appropriate and professional level of service and consultation on security and emergency procedures.
- Provide supportive assistance to all patients, visitors and staff. Monitor Security and Fire alarm systems, Closed Circuit Television (CCTV) and radio communications base.
- Ability to effectively dispatch Security Officers to routine and emergency calls.
- Responsible for managing Key and Access Control.
- Effectively handle all telephone calls and general inquiries.
Qualifications:
- Ontario Secondary School graduate or equivalent required. Graduate of a security administration/law enforcement program preferred.
- Experience as a Security Officer (preferably in a Health Care setting).
- Excellent organizational skills required.
- Clerical and administrative experience an asset
- Accurate computer keyboarding skills of 40 w.p.m
- Computer skills required (Windows, Spideralert Manager 32, Millenium for Windows, Risk Pro Monitor)
- Ability to use Pelco CCTV surveillance systems and DX7000 Series Digital Video recorded systems preferred.
- Ability to communicate with the public and staff in a tactful and composed manner.
- Ability to work well under pressure in high stress and/or emergency situations & co-operate with all Health Centre staff and patients.
- Ability to work independently, demonstrate initiative, and establish priorities in a busy environment.
- Superior investigative and problem solving skills.
- Knowledgeable about emergency response procedures
- Satisfactory attendance record as per the Health Centre's Attendance Management Program Policy SJ-08-01-08.
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.