Responsibilities:
- Providing assistance to the property’s promotional efforts including organizing Sales & Marketing campaigns and participating in tradeshows or other related promotions.
- Assisting the Sales Manager and Conference Services manager to identify and solicit new clients or target accounts.
- Participating in site inspections, client appointments, and client events.
- Researching and qualifying prospective initiatives.
- Perform complex administrative tasks within a sales and catering function, including coordinating meetings, events and activities, as well as managing calendars; drafting correspondence; and preparing presentations and related materials.
- Maintain client records and execute sales automation techniques including activating records of all customer relationship management initiatives and sales activities.
- Handle routine duties such as ensuring accurate billing and record maintenance, organizing files, distributing mail, ordering office supplies and maintaining inventory levels of marketing collateral.
- Work is performed under general direction according to well-defined, established procedures and involving some initiative and independent judgment.
- Work is reviewed regularly while in process and upon completion for accuracy.
- 1 years related work experience;
- Hospitality Diploma or equivalent combination of education and experience an asset;
- Advanced communication, interpersonal, and customer service skills;
- Strong phone manner/etiquette and communication skills with emphasis on a demonstrated ability to sell the hotel products and services;
- Intermediate level in the use of MS Office Suite, knowledge of a hotel reservations operating system, experience with Delphi is a considerable asset;
- Professional appearance and attitude;
- Some experience with conflict resolution;
- Exemplifies Coast's core values and enjoys working in a culture of accountability.