About Us
At Textile Apparel, we’re committed to ethical fashion and real customer service — the kind that builds relationships, not just transactions. If you love thoughtful client interactions and working in a beautiful, values-driven retail space, we’d love to hear from you.
Job Summary
As a Keyholder, you’ll play a leadership role in daily operations. You’ll support the sales team, open and close the store, and ensure every customer experience reflects our high standards of service, ethics, and professionalism.
Responsibilities
- Provide genuine, attentive service that builds long-term client relationships
- Maintain expert-level product and brand knowledge
- Open and close the store, following all security and operational protocols
- Serve as Manager on Duty when leadership is off-site
- Support sales goals and in-store event execution
- Help train and guide team members when needed
- Keep the sales floor, stockroom, and common areas clean and organized
- Receive and organize inventory; maintain stock levels on the floor
- Assist with special projects as required
Qualifications
- Excellent communication and customer service skills
- Proven sales ability in a customer-focused retail environment. This doesn't mean ringing people through a til. It means building relationships with customers so they ask for you when they return
- Retail keyholder or supervisory experience preferred
- Knowledge of apparel, textiles, or fashion is an asset
- High level of integrity, discretion, and accountability
- Comfortable working both independently and as part of a team
Working Conditions
- Must have flexible availability, including weekends and holidays
- Able to stand for extended periods and lift boxes when required
Perks
- Staff discount
- Supportive, team-oriented culture
- Opportunity for growth within a locally owned, ethically minded business
To apply:
Please submit your resume along with a brief cover letter telling us why you'd be a great fit for Textile Apparel. Let your personality show — we’re not just hiring for attitude and skills; we’re hiring a teammate.
If you don't include a cover letter, we'll assume you don't want to work with us.
Job Type: Full-time
Pay: $17.85-$22.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
- Store discount
Work Location: In person
Application deadline: 2025-08-20