Job description
Our Operations department is looking for an experienced Residential Manager to join our team!
Our Leadership team oversees multiple program areas ranging from community-based services to residential care. Our Residential Manager is responsible for overseeing the daily coordination of services by providing supervision, leadership and direction to the assigned site and a number of employees. Our leaders guide teams to support individuals to live successfully in their homes and participate within their community. This position is responsible for ensuring that the individuals’ physical, emotional, social, vocational and health needs are met. In addition, our leaders partake in regional committees and local community initiatives, such as Community Living Month events. This is an opportunity to develop your leadership social service skills and build community capacity.
Qualifications:
- Post-Secondary school certificate, diploma or degree in social services is required. A combination of education and experience may be considered.
- Minimum 2 years’ Service Area Experience (i.e., Social Services)
- Current First Aid Certification
- TB Test
- BC Criminal Records Review Program Clearance
- Valid Class 5 Driver’s Licence
- Use of personal vehicle required (business insurance with $3 million liability coverage)
- Proficient in MS office products, including Word, Excel and Outlook
- Experience in a management or supervisory role is required
Skills:
- Strong organizational, interpersonal, problem-solving and decision-making skills
- Excellent written and oral communication skills
- Strong conflict resolution skills
- Skilled and familiar with Positive Intervention Strategies and redirection techniques, NVCI, SIVA or MANDT
- Excellent stress management and interpersonal communication skills
- Commitment to the Agency’s Essence of Life philosophy
- Ability to work as part of a team
- Direct service delivery experience in the community social services sector with a demonstrated working knowledge of community-based services, and related provincial and community support resources is preferred
Abilities:
- Proven ability to set priorities, manage multiple responsibilities, meet timelines and work independently
- Ability to build and maintain a strong team of individuals from diverse backgrounds
- Ability to manage high behavioral environments with potential outbursts of those we support whilst working under pressure
- Ability to lead a team through difficult situations and maintain team spirit
- Ability to build strong connections with families and employees
- Ability to interact effectively and with individuals living with diverse abilities
- Ability to maintain confidentiality
- Ability to participate in a rotating weekend on-call schedule
Schedule: Monday to Friday 9am to 4pm
HOW TO APPLY
Please send your cover letter and resume via Indeed. Only those being considered for an interview will be contacted. Thank you for your interest in Integra Support Services and we look forward to hearing from you!
Integra is committed to upholding the values of diversity, equality and inclusion. We are committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our stakeholders. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. We actively encourage applications from members of groups experiencing barriers to equity to apply. Multilingual skills and multicultural competence are assets.
Job Type: Part-time
Pay: From $34.00 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Experience:
- Management or Supervisory Role: 1 year (required)
Licence/Certification:
- Class 5 Driver's Licence (required)
Work Location: In person