We are a multi-disciplinary collaborative of architects, interior designers, urban designers and planners, structural, mechanical and electrical engineers, and landscape architects who design for community wellbeing and urban vibrancy. We are a fun-loving bunch of big thinkers and do-gooders, who are collaborative in our approach, diverse in our perspectives, aspirational in our pursuits, and optimistic about what’s next. We’re always looking for passionate people who share our values and care as much about our communities as we do. We're proud to be a Certified B Corporation and 2024 Best of Practice Award Winner, committed to using our design practice as a force for good in the world.
Explore our studios and join us!
We are seeking a Receptionist to join our team for a focused 3-month engagement, with potential to extend. In this role, you’ll work alongside our Client Services & Event Coordinator to provide exceptional service to staff, visitors, and clients, and take care of our lively studio during our busiest times of the week. The ideal candidate will be available to work Tuesday, Wednesday, and Thursday from 7:30am to 4:30pm.
How you'll make a difference:
- Act as experience ambassador for clients and DIALOGers visiting the studio
- Maintain and take pride in the appearance, set-up, and organization of meeting rooms, common areas, and kitchen
- Assist Client Services & Events Coordinator in the execution of the many events hosted in our studio
- Monitor the general phone line and redirect calls and general inquiries in a timely manner
- Work alongside the Client Services & Event Coordinator, People & Culture, Safety, and Information Technology teams to provide a seamless onboarding experience for new DIALOGers
- Monitor travel and events calendar
- Ship and receive courier packages, including coordinating and tracking secure packages
- Daily office operations and upkeep
- Provide general administrative support as required
Who you are:
- 3+ years of experience within a client services, receptionist, or similar role
- Versatile, able to multi-task, and demonstrate strong attention to detail
- Have a passion for delivering exceptional and professional client services
- Exceptional written and verbal communication
- Interpersonal skills are critical
- Calm and experienced in solving problems in high-pressure situations
- Self-motivated with effective management of competing priorities
- Proficient with Microsoft Office programs
- Previous experience in a professional services environment would be an asset
Perks & BenefitsParental leave top-up programs for all parents upon the birth or adoption of a child, RRSP matching, competitive medical and dental benefits coverage upon the first day of employment, discounted memberships, encouraged work/life balance with gifted time off during the holiday season and Vacation Buy-Up program, and reimbursement for professional memberships and dues are just a few of the benefits that DIALOGers enjoy. Professional DevelopmentDIALOG offers continued professional growth through leadership development opportunities specifically designed for our collaborative culture. Among others, some of our programs include: CoachDIALOG which equips our coaches with essential communication and feedback strategies for building great teams; Integrateducation™ supports DIALOGers in accredited continuing education opportunities; technical skills development via e-learning pathways; and financial support for relevant external learning opportunities. Equal OpportunityDIALOG celebrates diversity and is an equal opportunity employer. We are committed to an inclusive environment for all, free of discrimination and harassment. Employment-related decisions are made without regard to sex, religion, ethnicity, sexual orientation, disability, age and race. In accordance with DIALOG’s Accommodation Policy, accommodations for people with disabilities are available upon request for candidates throughout the selection process.