Sinclair Supply Ltd. has been proudly serving the HVAC-R industry since 1946 and we’re just getting started. As a leading wholesale distributor, we believe in more than just moving products.
Summary
As the first point of contact for our company, the receptionist plays a crucial role in providing a positive experience for clients, visitors, and employees. Responsibilities include greeting and assisting guests, managing incoming calls, scheduling appointments, and maintaining a tidy reception area, as well as doing some administrative functions.
Essential Functions
- Greet and welcome guests in a professional and courteous manner and provides basic information to visitors.
- Answer and direct incoming phone calls to the appropriate personnel.
- Manage training and vacation appointment scheduling, maintaining calendars for meeting rooms and inside sales representatives.
- Assist with administrative tasks such as sorting mail, filing, data entry, invoice batching, and daily cash outs.
- Maintain cleanliness and organization of the reception area, as well as the coffee and seating areas.
- Coordinate with other departments to ensure smooth communications with visitors.
- Perform other duties as assigned by management.
Competency
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to interact with individuals at all levels.
- Proficiency in Microsoft Office Suite and other office software.
- Ability to prioritize tasks and manage time efficiently.
- Attention to detail and accuracy in work.
- Professional appearance and demeanor.
Supervisory Responsibilities
- No direct reports.
- Works under general supervision of Branch Manager.
Work Environment
- Indoors, in a climate-controlled office environment.
- Moderate noise level due to phone calls and office activities.
- Occasionally may require interaction with visitors or clients in lobby area.
Physical Demands
- Sitting for extended periods.
- Occasional bending, lifting, or carrying of light items.
- Use of hands and fingers for typing and operating office equipment.
- Driving may be required for errands or occasional off-site tasks.
Position Type and Expected Hours of Work
- Full-time position.
- Typical work hours: Monday to Friday, 8:00 AM to 5:00 PM.
- Overtime may be required occasionally based on business needs.
Travel
- None expected
Required Education and Experience
- High school diploma or equivalent.
- Proven experience as a receptionist or in a similar customer service role.