Eminent Valet, currently seeking motivated Ramp captain (Monday to Wednesday) to join our successful team. Eminent Valet has built a reputation for success becoming one of the country's largest Valet service providers that takes pride in operating in over major cities across Canada.
The Ramp Captain is responsible for overseeing valet operations, ensuring efficiency, guest satisfaction, and adherence to safety protocols. This leadership role requires strong organizational skills, professionalism, and the ability to manage a team in a fast-paced environment.
Key Responsibilities Operational Oversight
- Lead valet attendants to ensure smooth and professional service.
- Monitor vehicle flow and prevent congestion at valet areas.
- Ensure all valet processes are executed efficiently and securely.
- Conduct pre-shift and end-of-shift equipment checks and reports.
Guest Experience & Service Excellence
- Provide a warm and professional welcome to guests.
- Ensure proper handling of guest belongings and vehicle security.
- Address guest concerns promptly and escalate when necessary.
- Maintain a professional appearance and uphold company service standards.
Team Leadership & Training
- Assign roles and responsibilities for optimal efficiency.
- Conduct structured training for new valet attendants.
- Enforce punctuality, uniform compliance, and grooming standards.
- Provide performance feedback and escalate HR issues when needed.
Compliance & Safety
- Ensure valet operations follow company safety and security protocols.
- Maintain confidentiality and professionalism in guest interactions.
- Adhere to all vehicle handling and security procedures.
- Halt valet operations in case of emergencies and assist as needed.
Qualifications & Requirements
- Valid driver’s license with a clean driving record.
- Proficiency in driving both automatic and manual vehicles.
- Strong leadership and communication skills.
- Ability to work in a fast-paced, high-pressure environment.
- Physically fit and able to stand for extended periods.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Job Types: Part-time, Permanent
Pay: Up to $20.00 per hour
Additional pay:
- Tips
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Morning shift
- On call
Application question(s):
- Are you able to operate a manual transmission vehicle?
What is your age? (Required for insurance purposes.)
What is your current status in Canada?
How many years of driving experience do you have in Canada?
Are you available to work:
Monday to Wednesday (morning & evening rotation)?
When would you be available to start?
What is your availability for a remote interview ?
Work Location: In person