Lift Community Services (LIFT) focuses on helping all people thrive in the qathet region by reducing social inequities and by providing support and advocacy for anyone who needs it. Our vision is a welcoming, inclusive, and diversity-affirming community that is free of poverty and full of heart. At Lift, we believe a thriving, sustainable community comes from a collaborative, equitable, future-focused approach.
Lift Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
Opportunity
qathet Complex Care Housing is a collaboration between LIFT, Vancouver Coastal Health (VCH) and Tla’amin Nation. This program represents a suite of services and supports aimed at ensuring people with significant mental health, substance use and other complexities attain safe and stable housing as a foundation to thrive. These services support participants through transitions with the appropriate level of service as their needs change over time, in line with Tier 1, Intensive Supportive Housing and Tier 2, Stabilization and Respite, and represent an increase in services offered at Supportive Housing.
LIFT is seeking a Clinical Coordinator to join the qathet CCH team and help provide clinical supervision and operational support to the CCH clinical team and the program’s clients.
Overview
Hours: Full time, 35 hours/week
Hourly Wage: $29.40/hour
Work Site: Multiple Locations
Start Date: ASAP
Closing Date: 4th August, 2025
Questions? Contact Cynthia Leighton at cythia.leighton@liftcommunityservices.org
Key Tasks and Competencies:
- Coordinates patient/client care activities to deliver primary care, mental health and substance use services
- Facilitates efficient client flow and access within and between units and services
- Collaborates and consults with the interdisciplinary team, other health care professionals/partners, and clients/families to establish appropriate goals and holistic care plans.
- Assist with therapeutic interventions, problem solving, and complex cases as needed.
- Assists the Manager with performing administrative duties and coordinates staffing and scheduling ensuring optimal use of patient/client care resources.
- Provides input into proposals, policies and procedures
- Promotes patient/client care in the unit/program by evaluating clinical practices and systems and drafting new and/or revised procedures, standards and criteria in conjunction with the interdisciplinary team and patient/clients/families
- Supervises and guides designated staff
- Provides leadership in the planning and implementation of innovative approaches for delivering quality and efficient services to support/promote health and illness prevention strategies.
- Acts as a clinical resource for the multidisciplinary team (and students). Provides guidance/knowledge in the management of client care in defined area of clinical expertise.
- Provides input into employee performance evaluations, discusses and clarifies performance expectations with staff, mentors/coaches team members to meet goals and performance targets, identifies and suggests staff training/skills requirements and enhancements, documents performance problems, and provides input to Manager regarding probationary period extensions and disciplinary action when required.
- Coordinates staffing/scheduling activities. Plans, schedules, modifies, and approves work schedules, rotations, vacations, leave, and sick relief ensuring daily schedules are prepared. Maintains timekeeping records and communicates with payroll on issues such as changes in timekeeping procedures, employee inquiries, and corrections to resolve any discrepancies.
Education and Experience
- Current practicing registration as a health care professional would be considered an asset
- Two (2) years' recent, related experience in administrative/supervisory experience
- Valid BC Driver's License and access to personal vehicle for local area travel may be required.
Knowledge, Skills, and Abilities
- Knowledge of mental disorders, substance use and concurrent disorders and treatment, and of the principles of recovery.
- Knowledge of primary, secondary and tertiary care programs, mental health and substance use housing models and community resources.
- Knowledge of health care disciplines and their role in client care and service provision related to the client population.
- Demonstrated ability to provide effective leadership, supervision, work direction and consultation.
- Demonstrated ability to communicate (orally and in writing) and collaborate effectively with clients and their families, coworkers, physicians, other health care staff and staff of external agencies.
- Knowledge of health care disciplines and their role in client/family care and service provision.
- Knowledge of legislation and government policies and procedures that relate to the service population, including the BC Mental Health Act.
- Demonstrated ability to promote a supportive, creative learning environment and continuous quality improvement.
- Demonstrated analytical, problem solving and conflict resolution skills.
- Demonstrated ability to plan, organize and prioritize work.
- Demonstrated ability to work collaboratively as a member of an interdisciplinary team.
- Demonstrated ability to lead change and support staff through transition.
- Demonstrated computer literacy to operate a computerized client care information system as well as applicable word processing, spreadsheet and database software applications.
We appreciate all applications, however, only those selected for an interview will be contacted.
As an inclusive employer, we would like to make the recruitment process as accessible as possible. Please contact us to let us know how we can best support you.
We live and work on the homelands and territories of the Tla’amin People. We honour the land, the Tla’amin People, and their treaty and continually seek to strengthen our relationship and responsibilities to them as guests in the territory.