Pricing Manager

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a strategic, data-driven Pricing Manager to join our Revenue Operations team in Toronto. 

Reporting to the Sr./Director of Revenue Operations, you will be the pricing strategy lead for one of our business units, driving both Front Book and Back Book monetization. You’ll collaborate directly with senior stakeholders—including the Managing Director, Product, Marketing, Finance, and GTM teams—to develop and operationalize pricing strategies that deliver sustainable growth, improve margin, and enhance customer lifetime value.

You’ll bring deep analytical expertise, strong commercial judgment, and the ability to navigate complexity to structure and scale pricing initiatives across the business. This is a highly visible role, offering the opportunity to influence company-wide pricing decisions while serving as a key resource to cross-functional partners.

What you’ll be doing:

• Lead pricing strategy and governance for your business unit, ensuring alignment with broader company goals and market positioning.
• Serve as the subject matter expert on pricing and packaging, providing insight and direction to cross-functional teams.
• Own and lead recurring executive pricing reviews, enabling informed decision-making at the senior leadership level.
• Design and maintain advanced pricing models to support product strategy, revenue forecasting, and financial planning.
• Identify and scope pricing opportunities—including price optimization, discounting policies, bundling, and packaging—to drive both revenue and margin growth.
• Own the annual price increase process, from strategy development through execution and customer communication.
• Collaborate closely with Product, Marketing, Sales, Finance, and RevOps leadership to implement and scale pricing initiatives.
• Analyze large data sets to identify trends, assess pricing experiments, and benchmark against competitors.
• Define, track, and report on key pricing KPIs, measuring impact on profitability, churn, customer behavior, and satisfaction.
• Act as a resource for colleagues with less pricing experience, mentoring junior team members and supporting pricing knowledge across the org.
• Scope and structure pricing-related initiatives as part of the broader RevOps planning process.
• Conduct regular analysis of the competitive landscape to identify market trends, emerging threats, and opportunities.
• Benchmark key competitors to ensure Lightspeed remains competitive in pricing, positioning, product offering, and go-to-market strategy.
• Translate insights into actionable recommendations to inform strategy, product development, and commercial planning.
• Drive continuous improvement by identifying process gaps and introducing scalable, repeatable pricing frameworks.

What you need to bring:

• Proven experience (5+ years) in pricing strategy, analytics, or revenue management, ideally in SaaS or payments
• Proven track record of driving strategic pricing initiatives and delivering measurable business impact.
• Strong analytical skills—comfortable with data modeling, forecasting, and large data sets
• Ability to translate insights into action, presenting clear recommendations to senior stakeholders and driving execution across functions.
• Exceptional stakeholder management—from individual contributors to senior executives
• Proficiency in tools such as Excel, SQL, and BI platforms to analyze and present data effectively
• Self-starter mindset—comfortable navigating ambiguity and pushing initiatives forward
• Bonus: Experience with go-to-market strategy, packaging frameworks, or competitive pricing analysis

Why Join Us?

This role offers the opportunity to take full ownership of a critical business lever—pricing—and to drive growth in a company that values smart, strategic thinking. You'll be surrounded by curious, capable people who care about getting better every day. If you're looking for a place where your work makes a real impact, we'd love to meet you.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible hybrid environment (3 days/week in office);
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed RSU program (we are all owners)
• Unlimited paid time off policy
• Flexible working policy
• Health insurance
• Health and wellness benefits
• Possibility for transit fees to be covered
• Paid leave assistance for new parents
• Linkedin learning
• Volunteer day

#LI-TL2

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.