Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!
Job Description
As a Turndown Attendant at Fairmont Hotels & Resorts, you play a key role in creating a warm and inviting atmosphere for our guests during the evening hours. You are responsible for providing turndown service in guest rooms, ensuring comfort, cleanliness, and personalized touches that reflect Fairmont’s luxury standards. Your attention to detail and discreet service will help enhance the guest experience and support our commitment to excellence.
Position Type: Permanent
Pay Rate: $19.48/hour
Start Date: August 2025
Job Duties Include:
- Perform evening turndown service in occupied guest rooms, including tasks such as refreshing towels, emptying trash, closing drapes, dimming lights, and preparing the bed for sleep.
- Replenish in-room amenities, water, and other guest preferences based on brand standards
- Respond promptly to guest requests or concerns with courtesy and efficiency.
- Report any maintenance issues, lost & found items, or room discrepancies to the Housekeeping Supervisor.
- Monitor, restock, and organize housekeeping carts and closets with linens, amenities, and supplies
Qualifications
Your Skills & Qualifications:
- Previous housekeeping or room attendant experience in a luxury hotel environment is an asset.
- Physical ability to stand, walk, bend, and lift for extended periods.
You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.
Additional Information
Job Perks & Benefits:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
- Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com
Our Commitment to Diversity & Inclusion:
At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.