Job Summary:
We are looking for a friendly, organized, and motivated individual to join our team as a Receptionist/Physiotherapy Assistant (PTA). This dual role is ideal for someone who enjoys both administrative tasks and hands-on patient support in a healthcare setting.
Key Responsibilities:
Reception Duties
Greet patients warmly and professionally in person and over the phone
Schedule and confirm appointments
Manage patient intake, registration, and insurance verification
Maintain cleanliness and organization of the front desk and waiting area
Handle billing, payments, and invoicing
Respond to inquiries via phone and email in a timely manner
Maintain confidentiality and comply with clinic policies
Physiotherapy Assistant Duties
Assist physiotherapists with treatment setup and exercise supervision
Educate patients on home exercise programs as directed by the therapist
Prepare and clean treatment areas before and after sessions
Ensure equipment is sanitized and maintained
Track patient progress and communicate relevant feedback to therapists
Support therapists with administrative documentation
Qualifications:
Previous experience in a clinic or healthcare setting preferred
Strong communication and interpersonal skills
Comfortable working in a fast-paced, team-oriented environment
Basic knowledge of physiotherapy practices is an asset
Proficiency in Microsoft Office and EMR systems preferred
CPR/First Aid certification is an asset
Ability to multitask and stay organized
Work Hours:
full-time hours available depending on candidate availability. Some evening or weekend shifts may be required.
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 30 – 50 per week
Benefits:
- Flexible schedule
- On-site parking
Work Location: In person
Expected start date: 2025-08-18