Job description
Position Summary:
The Donation room staff (Phlebotomist) is responsible for performing the plasmapheresis and ensuring that donor safety and care are maximized.
Position Objective:
To collect in a timely manner a product that is of the highest quality while providing a welcoming environment where our valued donors can safely and comfortably donate plasma.
Responsibilities and Duties:
1. Maintain thorough knowledge and adhere to all Grifols.
2. ’ established policies and standard operating procedures, good manufacturing practices, applicable Provincial and Federal regulations.
3. Ensure donor confidentiality.
4. Performing equipment daily calibrations, quality control, maintenance, cleaning, request for repair and maintain accurate documentation.
5. Setup plasmapheresis machines according to SOPs
6. Donor check-in including confirmation of donor identification, document completeness verification, and transcription of comments..
7. Discontinue donor and disposables from plasmapheresis machine according to SOPs
8. Operate plasmapheresis machine and all other necessary equipment as per Grifols’ SOPs, performing equipment daily calibration checks, quality control, maintenance, cleaning, troubleshooting (with exception of venipuncture site and needle manipulation), request for repair and maintain accurate documentation.
9. Promote donor satisfaction ensuring that donors are safe and comfortable attending to their needs
10. Ensure that all donor’s questions are answered timely, accurately and professionally.
11. Maintain accurate documentation throughout the plasmapheresis procedure.
12. Disinfect and/or clean equipment between donors as required.
13. Maintain work area in a clean and organized manner.
14. Properly clean any blood or plasma spills.
15. Maintain inventory of supplies, complete inventory requests as needed.
16. Manage tasks to best accommodate donor flow and production levels.
17. Remain professional at all times in a fast paced environment.
18. Report quality issues and procedural deviation to QSM department and management.
19. Address all observations identified by Quality personnel.
20. Perform proper waste management of regular, recyclable and biohazardous waste.
21. Attend all required training sessions, staff meetings, etc.
22. Flexibility to work in other department of the donation center, actively transitioning to areas of need to promote operational efficiencies.
23. Maintain a consistent, regular attendance record.
24. Be available to work weekends, evenings and some holidays.
25. Perform other duties as assigned.
26. Label plasma bottle and collection tubes
27. Perform venipunctures in order to obtain all necessary labelled samples/units accurately and efficiently. Troubleshoot by changing needle position/ manipulating venipuncture site.
28. Management of minor adverse reactions in the donation area, including proper documentation of these reactions in PC-Blut and plasmapheresis information label.
29. Providing assistance as needed to Physician Substitute for management of serious adverse reactions in donation area.
Qualifications and Skills:
1. High school diploma or higher education.
2. Certification or qualification in recognized course related to phlebotomy is an asset.
3. At least one-year phlebotomy experience in the hospital/industry.
4. If required, Provincial certification to work as a MLA/MLT, MLT, or phlebotomist.
5. Excellent bed-side manner and interpersonal communication skills. Strong organizational and interpersonal skills required. Must have legible handwriting.
6. Proficiency with computers and related peripherals
7. Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure and technical manuals. Ability to write routine reports and correspondence.
Job Types: Full-time, Permanent
Pay: $43,680.00 per year
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Application question(s):
- Were you referred to this position by a current employee of Grifols? If so, please indicate their name.
- Are you available to work evenings and weekends?
Education:
- Secondary School (required)
Licence/Certification:
- MLT/Phlebotomy Credential (preferred)
Work Location: In person