Overview
We are seeking a motivated and customer-oriented Pet shop Retail Sales Associate to join our dynamic team. As a Pet Shop Retail Sales Associate, you will play a vital role in enhancing the customer experience, driving sales, and promoting our products effectively.
Responsibilities
- Absolute customer service – friendly, outgoing, knowledgeable, great with people, and a desire to get to know customers and meet their needs
- Able to work in a fast paced environment while creating a welcoming atmosphere through attitude, spirit, and enthusiasm
- Acknowledge every customer that walks through our door
- Sales and service on the floor; building customer relationships using knowledge of products and services that are concerned with the well-being of our customer’s pets
- Customer carry outs
- Handle customer requests for information or product; follow-up with that customer until the transaction is complete
- Participation in promotional/advertising campaigns as directed by Pet Planet management
- Ensure all shelves are clean and dusted, including all stock on the shelves and hanging on pegboard
- Ensure products are pulled from the stock room constantly – this is a task done many times daily. Stock room must be kept as clean and organized as any shelf in the store
- Ensure all closeout procedures are followed every night. Activities include emptying garbage, sweeping and thoroughly mopping the floors, vacuuming rugs, wiping down the counters and computer equipment
Qualifications
- Previous experience in pet retail an asset is preferred .
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Excellent communication skills, both verbal and written, with proficiency in English; bilingual candidates are encouraged to apply.
- Basic math skills for handling transactions and managing cash registers.
- Ability to learn quickly about new products and technologies.
- A positive attitude with a willingness to learn and grow within the company.
We offer:
- Great working team atmosphere
- Incentives such as staff discounts and feeder programs
- Opportunity to develop pet nutrition knowledge and team skills
- Retail training
- Competitive wage
Job Type: Part-time
Pay: From $16.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- On-site parking
- Store discount
Flexible language requirement:
- French not required
Shift:
- Afternoon shift
- Evening shift
- Morning shift
Work days:
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: In person