About us:
At Mount Pearl Dental, we believe that brighter smiles lead to better days. Our experienced team offers a wide range of services, including general dentistry, children’s care, endodontics, cosmetic dentistry, dental implants, orthodontics, Invisalign®, and teeth whitening. We are committed to providing the highest quality care using advanced technologies such as Digital X-rays, iTero scanners, and i-CAT scanners. Our newly renovated clinic is centrally located in Mount Pearl, close to parks, walking trails, and recreational facilities, offering convenience and comfort for all our patients.
Schedule:
Monday: 7:45 AM - 5:30 PM
Tuesday: 7:45 AM - 7:30 PM
Wednesday: 7:45 AM - 5:30 PM
Thursday: 7:45 AM - 5:30 PM
Friday: 7:45 AM - 4:00 PM
Rotating Saturdays: 8:45 AM - 1:30 PM
Benefits of Joining Our Team:
- Competitive compensation ranging between $20.00 - $30.00 per hour depending on experience
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients
Responsibilities:
- Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
- Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
- Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
- Effectively manage the recall system and accurately maintain the patient database
- Process referral letters and other patient correspondence upon receipt from the provider
- Manage and file all patient records and charts
- Demonstrate active listening and empathy to patients using effective communication skills
About You:
- Minimum 1 year of Administrator experience is required
- Clinical background considered an asset
- Experience with Dental software
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.