Job Opportunity: Parts Advisor at Serpa Chrysler Dodge Jeep RAM SRT
Location: Kennedy Road, North of Hwy 401, Toronto.
Experience Required: 2+ years in a similar role.
Serpa Chrysler Dodge Jeep RAM SRT is excited to expand our Parts Team and is on the lookout for a driven, customer-focused Parts Advisor. This is a key position, acting as the frontline service representative to ensure our customers receive an exceptional experience in line with our commitment to honesty and transparency.
Why Join Us?
- Excellent Compensation: Competitive pay plan.
- Comprehensive Benefits: Health and wellness packages.
- Family-Oriented Environment: A business owned and operated with respect for work-life balance.
- Supportive Management: Exceptional support and training for growth within our dealer group.
We are a Certified Collision Repair Centre, authorized with - Stellantis (Chrysler, Dodge, Jeep RAM, SRT) Kia Motors, Hyundai, Genesis, Nissa, Honda, Acura, SUbaru.
Key Responsibilities:
- Provide outstanding customer service and greet clients upon arrival.
- Assist customers with inquiries and arrange mobility options.
- Follow up with customers on special ordered parts and book appointments.
- Manage special order parts files and notify customers when parts arrive.
- Assist customers during vehicle pickup and handle payment processing.
Requirements:
- Understanding of Vehicle Repairs: Knowledge of maintenance and repairs.
- Experience: Minimum of 2 years with various vehicle makes and models.
- Valid Driver's License: Required for the position.
- CDK Service Platforms: Experience preferred, but not mandatory.
- Customer Interaction: Friendly and helpful demeanor.
Join Our Family:
At Serpa, we pride ourselves on our family-oriented business model and the exceptional support we provide to all our staff. If you are an outgoing, charismatic individual looking to grow within a supportive environment, we would love to hear from you!
We look forward to receiving your resume!