As aFamous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, “I’ll take it” and areloyal to your store, our brands, and our company. You love to take on additional responsibilities and take pride in your execution. You are a team player, celebrating individual and team successes. You are committed to staying informed about trends and sharing that knowledge with the store team and customers, which builds engaging customer experiences. Most importantly you LOVE shoes and whatever your style you help every person who enters the store feel a little bit of that Famous Feeling.
What You’ll be Doing
- Inspire that Famous Feeling: Walk into the store ready to inspire teammates with your integrity and drive, fostering a culture of caring and camaraderie. To help others be their best, you’ll raise your hand to help infuse coaching moments for the selling behaviors behind our Customer Connection.
- Elevate to Your Goal-Crushing Era: You’ll bring your best to each day, take accountability for your goals and their impact on Famous Footwear’s overall performance. Drive sales with purpose and determination to achieve goals. Every shoe sale counts!
- Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to inventory, nothing gets past your keen eye for detail. You’ve got opening and closing the store dialed, keeping it clean, organized, and all our famous styles easily shoppable.
- Connect the Dots: Your high standards will keep you sticking to company policies. You don’t shy away from utilizing your fellow partners and resources to accomplish taskslike a champ!
- Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection, leaving customers wowed with consistently top-notch experiences powered by attentiveness to customer service and determination to deliver them the styles and brands they crave.
- Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, ensuring every associate feels valued and respected. Maintain a positive and proactive mindset, even in the face of challenges, you’re the type of person to uplift and support others.
- Be a Shoe-off: You are shoe-obsessed (no judgment.) When a customer enters the store, you’re a shoe sleuth on the hunt for the perfect styles to suit their needs. It brightens your day to make shoe recommendations and ensure our customers leave the store with the perfect fit…and that Famous Feeling.
Perks You’ll Enjoy!
- Our Shoe Discounts. No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Caleres’s retail stores – Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
- Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visit www.yourcaleres.ca.
- Has a High School Diploma/GED.
- Some retail store management experience or relevant management experience in lieu.
- Proficient working knowledge of general retail practices and procedures.
- Previous experience being on a team and motivating others to accomplish a goal.
- Manages multiple tasks and communicates direction set by the store manager.
- Demonstrated ability to mentor and train Associates on selling and operational processes.
- Demonstrated ability to work a flexible schedule and meet availability requirements of the role. Includes holidays, nights, weekends, and extended hours.
- Has basic computer skills.
- Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques;
- Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting;
- Ability to be mobile on the sales floor for extended periods of time.
- Knowledgeable in general retail practices and procedures needed to keep things running smoothly.
- Experienced as a team player, bringing the energy and enthusiasm needed to encourage fellow associates and achieve goals together.
- Ability to manage multiple tasks with a positive attitude and communicate the game plan set by the store manager.
- Skilled at mentoring and training associates on selling and operational processes.
- Ability to work a flexible schedule includes holidays, nights, weekends, and extended hours.
Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.
Caleres and Famous Footwear are invested in our Associates. We regularly review our pay matrices and update appropriately based on need. Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Please visit yourcaleres.ca to review all associated benefits.
Fraudulent Recruiting Disclaimer: Please beware of fraudulent recruiting. Legitimate Caleres, contacts will use @caleres.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Caleres employee, please refer to our fraudulent recruiting statement found here: https://www.caleres.com/careers/be-aware-of-recruiting-fraud