Position Summary:
This position is responsible for the preparation of food items. Under the supervision of F&B Manager or Supervisor, this role must maintain all company standards through adherence to all safety and hygiene policies and procedures while contributing to a safe and welcome work environment for all employees. Positively contributes to an entrepreneurial culture that is nimble, energized and growth oriented. Above all else, must be aligned with, and promote, Shorelines Casinos culture and philosophy of creating a great, memorable experience for our guests and colleagues.
Primary Responsibilities:
· Exceeds guest expectations by providing outstanding customer service.
· Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer
performance, and by caring about and supporting our colleagues every day
· Participates in the implementation of the departmental strategic plans.
· Prepares, pre-cooks and/or cooks food products as directed
· Prepares mis en place (“setting in place” of foods, garnishes, sauces, dishes, cutlery, etc) and other
products as required for high volume production
· Cleans kitchen equipment after use according to health and safety policies and procedures
· Receives stock, labels, dates, stores and rotates in appropriate storage areas
· Cleans culinary equipment after use and/or remove soiled equipment to the dish pit
· Counts inventory as directed
· Liaises and communicates effectively with all appropriate operational departments
· Develops and cultivates strong working relationships with all stakeholders: guests, ownership,
regulatory bodies, and employees
· Contributes to a team of engaged colleagues who care passionately about the business, site
operations, and delivering a great guest experience.
· Contributes toward workplace health, safety, and wellness initiatives.
· Anticipates operational and service issues before they escalate, trouble-shoots and resolves guest
concerns before they are complaints.
· Performs other duties as assigned or directed and assist other co-workers as needed
Education & Qualification Requirements :
· People-focused and committed to service excellence
· Proactive and solution-oriented with a drive to succeed
· High School Diploma
· Culinary education an asset
· Safe Food Handling required
· WHMIS an asset
· Ability to exceed internal and external customer expectations through timely, effective and service
oriented communication
· Previous culinary experience an asset
· Successful criminal background check
Working Environment Considerations:
Regular casino environment, standing or walking for long periods of time, some exposure to noise and conflict, non-traditional work hours.
Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.