Position Summary
Under the direction of the Cage management and supervisory team, this position is responsible for preparing and completing of all Cage transactions and for maintaining and securing assets. Must work well within a team, excel at multi-tasking and display exceptional communication and interpersonal skills. He/she will contribute to a safe and welcoming work environment for all coworkers. Must respect and adhere to all policies and procedures, regulations and Internal Controls. Above all else, must embrace and be aligned with Casino Nova Scotia’s culture and philosophy of providing outstanding entertainment experiences. The Cage Cashier will also perform the duties of a Count Room Attendant in a secondary classification.
Key Accountabilities
- Maintains the highest standard of service by creating Great Experiences and Memories for casino guests (internal and external)
- Ensures all transactions are completed efficiently, accurately and in accordance with all policies, procedures
- Ensures company assets are protected from risk by following policies and procedures for Cage and Count Room transactions
- Holds responsibility for bank inventory of the area(s) assigned which could include: Main Bank/Employee Services, Chip Bank and Front Window (HL or Main), etc
- Develops and cultivates healthy working relationships with guests, ownership, employees, vendors and regulators
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed
- Exemplifies GEM customer service skills and creates Great Experiences and Memories
- Develops and cultivates healthy working relationships
- Finds ways to play; you are serious about work, without being serious in your demeanor
- Chooses to make everyday a great day
- Stays focused in order to be there
- Delivers an exceptional entertainment experience to internal and external guests to ensure you make their day
Education and Qualifications
- Embraces the Casino Nova Scotia culture and philosophy and has a playful, infectious and "all about the guest" attitude!
- Minimum grade 12 or equivalent is required
- Excellent mathematical skills, including efficient and accurate counting and attention to detail is required
- Ability to work well with others in a team environment is required
- Strong observation skills are required
- Ability to grasp concepts quickly is required
- Excellent GEM skills are required
- Must have solid interpersonal and communication skills, including active listening skills
- Ability to lift up to 25lbs is required
- Schedule flexibility is required as Casino Nova Scotia is a 24 hour operation
- Completion of Cage Cashier training is required
- Satisfactory attendance is required
Work Environment Considerations
- Regular casino and cage environment, standing or sitting for long periods of time, non-traditional work hours
Who we are!
GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.
Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.
Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.
What's in it for you?
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
- We provide you with the tools and technology needed to delight your clients!
- You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
- Freedom to Innovate: supports new and better ways to be successful.
- Be your Authentic Self: environment that values diversity as a source of strength.
- This isn't your typical "corporate" job. We work hard and we have fun!
The only thing we don’t play games with…..is your career!
Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Great Canadian Entertainment!