Are you a detail-oriented and flexible individual with passion and compassion for people? Sanctum, a dedicated-use facility committed to supporting people in the extraordinary work they come on retreat to do, is looking for an Operations Team Member to join our team. If you thrive in a dynamic setting and enjoy contributing to a welcoming atmosphere, we encourage you to apply!
About Sanctum:
At Sanctum, we pride ourselves in offering a space where we take care of the ordinary so that guests can focus on the extraordinary work they come away to Sanctum to do. We host only one group at a time, allowing us to fully focus on their specific needs, ensuring a personalized and impactful retreat experience. Our Operations Team plays a vital role in upholding this commitment by maintaining our facility to the highest standards and supporting our guests throughout their stay.
Role Type: Full Time
Hourly Wage: $17.00 - $20.00 per hour, depending on experience
Key Responsibilities
As an Operations Team Member at Sanctum, you'll be essential in ensuring that our facility runs seamlessly and offers a welcoming environment for every guest. Your core responsibilities will include:
- Guest & Facility Readiness: Prepare the facility before and between retreats, ensuring that all areas, including guest rooms, common spaces, and amenities, are mindfully cleaned, stocked, and ready for use. This includes thorough cleaning, laundry management, and restocking linens and supplies.
- On-Site Support & Hospitality: During retreats, your primary focus shifts to supporting our guests' needs. This involves assisting with meal service (ensuring quality and timeliness), maintaining cleanliness in common areas and the kitchen, and keeping all public-facing amenities readily available. You'll also uphold a hospitable atmosphere while respecting guest privacy.
- Facility Maintenance & Upkeep: Beyond day-to-day cleaning, you'll contribute to the long-term upkeep of the facility. This includes performing scheduled deep cleaning tasks (e.g., shampooing carpets, cleaning windows, washing walls), addressing maintenance needs, and ensuring general safety and efficiency.
- Seasonal & Grounds Care: Depending on the season, you'll handle outdoor responsibilities such as snow removal and salting in winter, and basic lawn care and groundskeeping (weeding, watering, trimming) in summer.
- Communication & Accountability: You’ll also maintain clear and timely communication with managers regarding tasks and any situational changes. You'll use provided checklists to ensure consistency and maintain confidentiality in all operational matters.
What You'll Bring
- A mindset focused on Safety, Timeliness, Active Listening, Clarity, and Kindness
- Strong communication and interpersonal skills.
- Knowledge of basic cleaning and food preparation techniques.
- Ability to work both independently and collaboratively as part of a team.
- Previous experience in a retreat center, restaurant, or customer service setting is preferred.
- Availability to work weekends, holidays, and flexible hours as needed.
- Complete repetitive tasks
- Physical ability to stand, walk, and lift for extended periods.
- Ability to lift and carry up to 50 lbs.
- Comfort with bending, stretching, and working in various positions.
- Comfort working both indoors and outdoors in varying weather conditions
- Adequate mobility and flexibility for making beds, folding, various manual activities
Ready to Make an Impact?
If you're a dedicated and adaptable individual looking to contribute to a unique and meaningful guest experience, we encourage you to apply! Join the Sanctum team and help us create unforgettable retreats for our guests.
Applications Due By: Wednesday, June 11, 2025
Job Type: Full-time
Pay: $17.00-$20.00 per hour
Expected hours: 40 per week
Benefits:
- Discounted or free food
Schedule:
- Weekends as needed
Work Location: In person
Application deadline: 2025-06-11