Office Administrator/Receptionist
About the Role
Our ideal candidate is experienced, with solid computer skills, great communication, and enjoys an ever-changing pace.
Job description:
- Greeting customers at the front desk
- Answering incoming calls; directing calls to the appropriate staff; answering general inquiries (telephone & e-mail )
- Receiving and dispatching orders for our field team
- Prioritize calls according to urgency and importance
- Data Entry – Entering basic account information, updating various information into our software
- Use of Office Equipment – Telephone system, photocopiers, scanners, and PC (Windows).
Applicant skills:
- Self-motivated with strong interpersonal communication skills and superior client service skills.
- Ability to work in a fast-paced environment.
- Excellent written and verbal communication skills with a good command of the English language.
- Have excellent organizational skills with proven attention to detail.
- Resourcefulness and exceptional time management skills.
- Good understanding of Microsoft Office software, including Microsoft Word, Excel & Outlook. Excellent typing skills.
- Data entry experience is an asset.
- Ability to edit and compose business communications (i.e. letters, notices, e-mails).
Position details:
- Monday to Friday, 8:30 a.m. – 4:30 p.m.
- Benefits include medical, dental, life insurance and LTD. 50% employee/employer after 3 months
- RRSP 3% matching up to $2000.00 annually
- 3 weeks vacation
- Hybrid work schedule (4 days at home 1 day in the office. Tuesday or Wednesday in office)
- Starting wage $22.00 - $23.00 an hour
- Friendly team environment
- Frequent pizza lunches, annual company BBQs, and a furry-friendly mascot aka Romeo the Cockapoo
Please reply with your resume and a cover letter outlining why you believe you are the ideal candidate for this position. All submissions will be kept in strict confidence.
We thank all who apply in advance. No phone calls, please. Only those selected for an interview will be contacted.
Please visit our website to learn more about us http://www.macsheating.ca/.
Job Types: Full-time, Permanent, Fixed term contract
Pay: $22.00-$23.00 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
- RRSP match
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Application question(s):
- Do you currently live in Victoria?
- Are you able to work full time hours Monday to Friday?
- How well do you know the Victoria area?
- Are you able to work the specified days mentioned in the job ad?
Education:
- Secondary School (required)
Experience:
- data entry: 1 year (required)
- Microsoft Office: 4 years (required)
- Customer service: 2 years (required)
- answering a multi-lined phone: 1 year (preferred)
- Dispatching: 1 year (required)
Work Location: Hybrid remote in Victoria, BC V9A 3Y9