Reporting To: Manager, Residential Underwriting
Full-Time/Part- Time: Full-time
Posting Date: August 21, 2025
Closing Date: September 4, 2025
Hours of Work: 8:30 a.m. – 5:00 p.m.
Grade: 12.7
Office Location: Calgary, AB
What we offer:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!
- Eligibility for benefits is dependent on the terms of employment
Excalibur department - With both the population and employment demographics of Canada changing so significantly, there are people who want to access a mortgage and own a home – but they may fall outside of traditional credit requirements. Alternative lending (Excalibur) offers a mortgage option for those people. The Mortgage Underwriter is responsible for rendering credit decisions on incoming applications consistent with internal policies, underwriting mortgage commitments, and verifying supporting documentation as submitted by mortgage brokers.
How you will contribute:
Render approval/decline decisions on incoming applications consistent with internal policies:
- Analyze employment profile, credit strength, property characteristics, and all other information pertinent to the credit decision process on each mortgage application, as presented by the broker.
- Negotiate loan terms (where applicable) in order to satisfy the interests of the broker, the client and First National.
- Prioritize deals in Workflow queue in order to minimize turnaround time.
- Select required conditions on each deal to be satisfied by the solicitor and the broker prior to funding.
- Using the Merlin underwriting system, input: selected conditions, credit information, property details, and borrower information.
- Issues commitments and updates the system accordingly.
- Post-secondary education and/or equivalent work experience preferred
- 2 years mortgage underwriting experience required
- Competency in MS Office; capacity to learn new technologies/systems
- Organizational skills to manage several ongoing and competing tasks at one time
- High degree of accuracy and attention to detail
- Demonstrated proficiency in oral and written communication skills
- Demonstrated ability to work independently and in a team environment
- Ability to deal effectively with difficult customer situations to maintain customer satisfaction and loyalty
- Office environment
- Periods of high volume with tight timelines
- Long periods of stationary position/sitting
- Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
- Long periods of time in viewing a computer screen
- Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.
- Competitive Compensation
- Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
- Hybrid working environment
- Extensive training programs to set our employees up for success
- Modern office environment conducive to collaboration
- Supportive teamwork culture
- Opportunities to give back to the communities and work through events focused on a variety of charities
- Ongoing social events throughout the year
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
We would like to thank all applications for their interest in this existing vacancy but only candidates selected for an interview will be contacted.
First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca should you need an accommodation at any point in the recruitment process.
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