Clearpoint Health Network (CHN) is one of Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems.
Rockyview Surgical, a division of Clearpoint Health Network is recruiting for Medical Office Assistant, Casual
Please submit your update Resume by : June 16th 2025, by 9 AM
Who you are :
- As a Medical Receptionist, you would arrange patient appointments, answer phone calls and manage the administrative requirements. You serve as a liaison between patients and medical staff throughout the entire process.
- You are a well organized, very efficient, and resourceful individual who can work independently with minimal supervision.
- Your time management skills are impeccable and do not falter during high-stress situations.
Job Purpose:
You will help facilitate day to day logistics for surgeons including liaising with clinicians and the surgical facility to facilitate an efficient patient experience.
Key Responsibilities:
- Identifies and resolves client concerns with urgency and good judgment to provide continuity of care including fulfilling any requests received from clients.
- Maintains privileged and highly confidential information involving client care.
- Conducts quarterly reviews pertaining to client processes, existing client files
- Acts as a custodian of client standard forms and records – maintaining an effective document management procedure.
- Prepares reports and documents
- Actively participates in all required meetings by summarizing key learnings and identifying trends pertinent to patient care and outcomes.
- Play a critical role in the Administration team
- Answering and directing incoming calls in a courteous and professional manner.
- Booking follow up appointments as required.
- Sorting incoming faxes and distributing to the correct recipient.
- Communicating messages to appropriate parties in a timely manner.
- Performing other related administrative tasks as required.
- Assisting other staff members when requested.
Skills & Qualification:
- Experience in working with robust CRMs and/or electronic medical records (EMRs)
- High attention to detail and high level of accuracy
- Strong organization skills and ability to handle multiple demands by prioritizing effectively and respecting deadlines
- Must be well organized and be able to multi-task while working under minimal supervision.
- Excellent aptitude for interpersonal relations combined with an ability to interact with all levels of management and peers in a professional and efficient manner
- Excellent communication and customer service skills required.
- 2-3 yrs previous experience in a medical facility would be preferred.
- Completion of Grade 12 or equivalent.
- Proficient in advanced MS Office software and customer service-related technology platforms
Clearpoint Health Network Inc is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact HR@clearpointhealth.ca for further information.