Job Overview
As a Meal Advisor, you will play a crucial role in providing exceptional customer service and guiding customers through their meal choices. Your expertise in food products and your ability to connect with customers will enhance their dining experience. You will be responsible for promoting menu items, assisting with order selections, and ensuring that every customer leaves satisfied.
Responsibilities
- Engage with customers to understand their meal preferences and dietary needs.
- Provide detailed information about menu items, including ingredients, preparation methods, and nutritional value.
- Utilize effective sales techniques to upsell and promote special offers.
- Process transactions accurately using POS systems and handle cash responsibly.
- Maintain a clean and organized work environment while ensuring food safety standards are met.
- Collaborate with kitchen staff to ensure timely preparation of meals.
- Address customer inquiries and resolve any issues promptly to ensure satisfaction.
Skills
- Proven experience in retail sales or customer service, preferably in the food industry.
- Strong time management skills to efficiently handle multiple tasks during peak hours.
- Proficient in cashiering and cash handling procedures.
- Familiarity with POS systems for processing orders and transactions.
- Technical sales skills to effectively communicate product benefits and features.
- Multilingual abilities are a plus, enhancing communication with diverse customers.
- Ability to upsell menu items effectively while maintaining a positive customer experience.
Job Type: Part-time
Pay: From $17.20 per hour
Expected hours: 4 – 12 per week
Benefits:
- On-site parking
- Store discount
Work Location: In person