We are hiring a Manufacturing Operator Lead Hand to join our nutraceutical company, where we produce high-quality health supplements. In this role, you will work closely with our Supervisors to oversee production activities, guide team members, and ensure strict adherence to Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (cGMPs). Bring your manufacturing expertise and leadership skills to help us deliver products that support health and wellness.

Permanent Full-Time (37.5 hours)
Monday to Friday 6:15 am – 2:15 pm

This position also requires you to be clean-shaven (no facial hair) to ensure a proper respirator fit and to comply with safety protocols, including WorkSafeBC regulations.

In this role, you will:

• Lead daily production operations by assigning machine operators, ensuring shift readiness, and coordinating with other Lead Hands.
• Operate machinery (including blenders, tableting/encapsulation/coating machines, and mobile equipment) and promptly report malfunctions or quality concerns to the supervisor.
• Provide on-the-job training, technical support, and performance feedback to team members while fostering collaboration and continuous improvement.
• Ensure strict compliance with all SOPs, cGMP standards, safety policies, and equipment cleaning protocols.
• Disassemble, clean, sanitize, and reassemble machinery and auxiliary equipment; maintain cleanroom standards.

You have:

• Previous manufacturing experience, preferably in food production, pharmaceutical, or nutraceutical industries, with a strong understanding of Good Manufacturing Practices (GMP).
• Strong mechanical aptitude, with the ability to troubleshoot equipment and perform basic maintenance.
• The ability to deliver clear 1:1 training, provide constructive feedback, and coach team members to enhance performance.
• A professional, safety-first mindset and the ability to consistently set a positive example for others.
• Proficiency in Windows-based applications, with working knowledge of Microsoft Word and Excel.

You get:

• Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
• Company provided RRSP
• Loyalty share program (based on service length)
• $200.00 safety boot voucher & company provided PPE
• $300.00 per year to spend on company products
• Employee discount pricing
• Free onsite parking
• Bus pass reimbursement

Why us?

• We’re much bigger than you think, 30+ natural health brands loved across North America
• Proudly Canadian owned & operated and a Certified B Corp company

Learn more about us here: https://ca.naturalfactors.com/pages/our-nature

This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.