Manager, Operational Risk and Resilience Program

Requisition ID: 232687

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

• Support the identification and implementation of process improvement opportunities to support our Operational Risk and Resilience posture, including Process Risk Control (PRC) Inventory, eGRC design, RCSAs, NIRAs, Scenario Analysis and KRIs.
• Support with the development, implementation and maintenance of the Operational risk and resilience program roadmap, i.e., outlines key milestones, deliverables, and timelines ensuring that activities align with the team’s strategic objectives and goals.
• Act as the subject matter expert for operational risk and resilience and provide advice and guidance to first and second line teams.
• Assist in the development and implementation of policies and frameworks that manage operational risk and resilience.
• Supports engagement with key stakeholders, ensuring their needs and expectations are met throughout the project lifecycle.
• Foster a collaborative and productive working environment to achieve project success.
• Deliver end-to-end capabilities within the context of an assigned project.
• Maintains effective communication channels with project teams, stakeholders, and senior management.
• Deploys change management strategies to enable the success of desired project outcomes.
• Ensures activities are delivered with a sense of urgency and arising risks/issues are raised to appropriate leadership.
• Provides project reporting, including regular status updates and ad-hoc summaries of timelines, risks and issues.
• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Support in identifying efficiencies and synergies on similar activities across segments.
• Ad-hoc tasks that may be required to be undertaken or as the business requires.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

• 2-4 years experience within a similar role.
• Undergraduate degree or similar preferred.
• Experience and knowledge of risk management practices.
• Knowledge of Scotiabank business lines and financial institutions, infrastructures, and markets preferred.
• Knowledge of Operational Risk and Resilience related regulations e.g. OSFI E-21, OSFI B-10, OSFI B-13, DORA and CP26/23 Operational Resilience an asset.
• Strong organizational skills and ability to manage multiple projects.
• Ability to identify, manage and collaborate with multiple stakeholders across the global footprint.
• Strong written and verbal communication skills in preparing communications and engaging effectively with business partners/stakeholders across the Bank.
• Demonstrate ability to exercise sound judgment as to the materiality of risks where identified.
• Strong presentation skills to explain regulations and internal policy and procedure.
• Demonstrate proven time management skills and the adaptability to address shifting priorities and meet tight deadlines.
• High standards of performance, confidentiality, integrity, timeliness, and efficiency must always be upheld.

• An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!
• Your career matters! You will have access to career development and progression opportunities.

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Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.