Locations: 355 Church Street, suite 201, Toronto, ON, and 245 Fairview Mall Drive, Unit 201, North York, ON, and with the possibility of working at any of our other locations.
Vacancy: New
Vacancy number: MGT-0005
Number of openings: 1
Hours: Full-time, In-person
Classification: Permanent - Full Time
Application Deadline: June 30, 2025, 11:59 PM EST
Position Summary
We are seeking a self-motivated and results-driven individual to play a lead role in delivering NEW’s Ontario Bridge Training Programs (OBTP). As a Program Manager, you will be responsible for helping internationally trained skilled immigrants overcome foreign qualification recognition barriers through specialized occupation-specific training programs and license support needed to gain employment in the Ontario healthcare sector.
You will lead the development, implementation, and oversight of all program elements to ensure alignment with OBTP’s guidelines and oversee the planning and execution of program strategies, build strategic partnerships, manage budgets and program timeliness. You will build and manage a strong and cohesive team and ensure achievement of goals; coordinate workflow, resources and priorities; and facilitate communication across the team.
As Manager, you will oversee the development of program curriculum, client support services, skills development training, program intakes, completion targets and program evaluation with a focus on new immigrants and refugees looking to continue their healthcare careers in Canada.
Key Responsibilities
- Oversee the entire program lifecycle, from planning and implementation to monitoring and evaluation.
- Design programs that support and guide Internationally Educated Health Professionals (IEHPs) in navigating pathways to enter the workforce in Ontario.
- Collaborate with various stakeholders, including other service providers, employers, identify new opportunities for partnerships with different institutions and partner with professional regulatory bodies.
- Support clients in understanding credential recognition processes, exam preparation, and navigating the steps to licensure in their healthcare professions in Ontario.
- Prepare appropriate material for orientation and provide the necessary services to clients, such as training, assessment, and support for licensing.
- Lead outreach efforts to attract eligible participants, promote the program in newcomer communities, and build awareness among newcomers.
- Responsible for making decisions related to program design, delivery, metrics, deliverables, risk mitigation strategies, clients admission criteria, as well as programs budget, operations, and staffing needs
- Oversee intake, eligibility screening, and client assessment processes to ensure appropriate matching with program offerings and pathways to licensure or alternative careers.
- Ensure the program meets all funder requirements and contractual obligations, including tracking outcomes, maintaining records, and preparing narrative and statistical reports.
- Recruit, screen, hire, provide guidance to assigned program staff, and manage performance.
- Draft annual and revised budget for the program, in consultation with the Executive Director, and Finance Manager and as set out in funder agreements
- Monitor program budget. Oversee program budget and directly manage budget lines and monitor expenditures
- Ensure that financial and narrative reports to funders are complete, accurate and filed on time
- Ensure that accurate and timely records and data are maintained of programs, including ensuring data is entered into the agency’s database for the assigned program.
- Develop, update and ensure compliance with operational systems, including procedures, policies and standards, in the areas of human resources, financial management, procurement, program delivery, and security management.
- A completion of an undergraduate degree in Healthcare, Program or Project Management, Social Work, Education or related disciplines; Masters degree is preferred.
- A minimum of 5 years leadership experience in a nonprofit, for-profit, government, or philanthropy, working on growth, business development, strategy, planning or related issues.
- Understanding and Knowledge of Employment Ontario programs and funding models including Skills Development Funds and Employment Ontario Funds, performance metrics and the transformation happening in the sector is required.
- Prior experience in curriculum development, program delivery and facilitation in the healthcare, education, or nonprofit sector is a plus.
- Knowledge of the Canadian healthcare sector and labour market information (LMI) is considered to be a strong asset.
- Demonstrated experience building and managing a high-performing team in a multi-tiered structure.
- Demonstrated experience working in a unionized environment.
- Comprehensive working knowledge of organizational planning, organizational structure, budgeting, administrative operations, and fundraising.
- Demonstrated ability to analyze and compile complex data for planning purposes.
- Excellent communication skills, both written and oral, with the ability to represent the organization externally across a wide range of stakeholders and constituencies.
- Strong relationship builder with the ability to find common ground, build consensus and strengthen collaboration among diverse stakeholders.
- Strong community awareness and astuteness.
- Ability to successfully navigate in a fast-paced, and outcomes-driven environment
- Experience with strategic planning and change management.
- Demonstrated successful experience with project management – including organization-wide project implementations.
- Familiarity with government-financed projects and budgets.
Note: Accommodations are available upon request for all aspects of the selection process. Please inform us of any needs in advance.