Manager, Fund Development & Donor Data Integrity

Are you a changemaker? Come on INN!

Who Are We?
We’re an amazing team, doing amazing things every day. Inn from the Cold is the largest organization in the Calgary region dedicated to supporting families experiencing a housing crisis.

At Inn from the Cold, we offer more than a job; we provide an opportunity to make a profound impact on the lives of families in need. Our values guide us — compassion, accountability, respect, inclusivity, courage, and innovation. We are driven by our vision of a thriving community where every child and family has a safe and stable place to call home.

We prioritize people, recognizing the uniqueness and worth of everyone who walks through our doors. Our commitment to reconciliation and equity is not just a statement; it's a journey we're dedicated to, actively working alongside Indigenous peoples and marginalized communities to dismantle oppressive structures. As a trauma informed organization, we create a safe and supportive environment, promoting healing and resilience.

We are a multidisciplinary team united by a shared vision, mission and values. Collaboration is at the heart of our work, and we believe that diverse perspectives drive our success. It is this diversity and the respect and value we have for each other and our community that makes us stronger.

If this sounds like a place where you would want to work, please review the position below to see if there’s a fit with your skills and experience.

What Are We Looking For?

• Position Title Manager, Fund Development & Donor Data Integrity
  
• Job Type Full Time
  
• Department Philanthropy & Campaigns
  
• Reports to Director, Philanthropy & Campaigns

Position Overview

We are seeking a Manager, Fund Development & Donor Data Integrity, who is an experienced fundraiser and/or business development professional with a strong foundation in donor data management who is results-driven, collaborative, and passionate about supporting vulnerable families. Working closely with the Director, Philanthropy & Campaigns, the Manager, Fund Development & Donor Data Integrity will support the execution of The Inn’s philanthropy strategy by leveraging data insights, strengthening donor relations, and ensuring operational excellence across the Resource Development team.

What You’ll Do
The Manager, Fund Development & Donor Data Integrity will perform a wide range of responsibilities, which include:
Fund Development

• Drive revenue growth across multiple streams: individual giving, direct mail, digital campaigns, monthly giving, special events, third-party events, and major gifts.
• Support the Director, Philanthropy & Campaigns, in advancing corporate giving strategies.
  
• Contribute to the development of compelling donor proposals aligned with funding priorities.
  
• Assist in identifying and researching individual and corporate donor prospects.
  
• Implement donor recognition and stewardship plans that build long-term engagement.
  
• Guide the development and tracking of individual donor strategies, ensure accurate database records.
  
• Stay current on sector trends and introduce innovative fundraising approaches.

Donor Data Integrity

• Oversee accurate gift processing, receipting, and record-keeping in Raiser’s Edge, in line with internal policies and CRA guidelines.
  
• Lead the development of reports and performance metrics to inform strategy and measure results.
  
• Ensure best practices in donor data management, analytics, and reporting.
  
• Stay informed about relevant compliance requirements (AFP, CRA, Imagine Canada, etc.).

Team & Collaboration

• Provide mentorship and support to fundraising team members.
  
• Contribute to departmental planning, goal setting, performance tracking, and continuous improvement.
  
• Collaborate cross-functionally to align fundraising activities with organizational priorities.

This position description reflects the general duties of the role but is not intended to include all duties that may be inherent in the position. The Manager, Fund Development & Donor Data Integrity may be asked to perform other duties as required or assigned.

What You Bring to Our Mission

• Service Orientation: Demonstrates professionalism and responsiveness in all stakeholder interactions.
  
• Communication: Conveys information in both written and verbal forms; actively listens and engages.
  
• Coaching & Leadership: Fosters the professional development of others through support and accountability.
  
• Persuasive Communication: Communicates to influence and inspire diverse stakeholders.
  
• Adaptability: Balances multiple priorities and adapts to changing demands.
  
• Results Focused: Delivers outcomes aligned with strategic goals; inspires performance in others.
  
• Innovation: Champions new ideas and continuous improvement.
  
• Ethics & Integrity: Upholds high standards and adheres to ethical practices and policies.
  
• Accountability: Owns responsibilities and delivers on commitments.
  
• Collaborates: Works effectively across teams and with diverse internal and external partners.
  
• Strategic Leadership: Builds relationships and drives impact with internal and external stakeholders.

Qualifications and Requirements

• Minimum of 5 years’ progressive experience in fundraising and/or business development within the non-profit sector.
  
• Post-secondary degree or diploma in a relevant field.
  
• Strong understanding of the Donor Bill of Rights, Fundraising Code of Ethics, and CRA charitable giving
  regulations.
  
• Proficiency in Raiser's Edge (or similar CRM); experience with data management, research, analysis and reporting is essential.
  
• Strong organizational, time-management, and attention to detail skills.
  
• AFP membership is preferred.
  
• Experience with strategic planning, donor cultivation, and relationship-building.
  
• Skilled in influencing, negotiation, and sales.
  
• Strong interpersonal skills and a commitment to equity, diversity, and inclusion.
  
• Excellent writing, presentation, and networking skills.
  
• Financial literacy and experience in budget management and reporting.
  
• High proficiency in Microsoft Office Suite and collaboration tools (e.g., Outlook, MS Teams).
  
• Outgoing, collaborative, and self-motivated with a strong work ethic.
  
• Valid driver’s license and access to reliable transportation.
  
• Willingness to work occasional evenings and weekends as needed.
  
• Completion of relevant training as assigned (e.g., Indigenous Awareness, Brain Story, conflict de-escalation, harm reduction).

What We Offer

We provide people with meaningful work and are committed to offering equitable benefits and total compensation to all staff, including:

• Competitive salary, where all employees are paid a living wage at minimum.
  
• Focus on health and wellbeing, including access to employer paid extended health benefits, dental benefits, annual health spending account and employer matched RRSP contributions.
  
• Commitment to your mental wellbeing with free and confidential support through the Employee & Family Assistance Program.
  
• Work life balance, including paid vacation starting at three weeks, wellness days, and 12 paid statutory holidays.
  
• Supportive and flexible work environment, with ongoing training and development opportunities.
  
• Potlucks, celebrations, employee engagement initiatives and plenty of fun.
  
• Strong commitment to advancing reconciliation, aligning with the calls to action of the Truth and Reconciliation Commission of Canada and the United Nations Declaration on the Rights of Indigenous Peoples.
  
• Recognition that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person and harnesses the strength in diversity, creating a rich and inclusive workplace.

Our Commitment
Join us in a workplace where your actions contribute to breaking down barriers, fostering equity, and creating a truly inclusive and antiracist space. At Inn from the Cold, you're not just an employee but a crucial part of a community, making a difference in the lives of those who need it most.

Diversity, Equity and Inclusion: The INN is deeply committed to building a workplace where inclusion is valued and prioritized. We welcome and encourage applicants from diverse backgrounds and experiences. If you are passionate about our mission and can contribute to our team, we encourage you to apply, even if you don't meet
every qualification listed. We value unique perspectives and are committed to building a team that represents a variety of talents and skills. We are proud to be an equal opportunity employer seeking to create a welcoming and diverse environment.

All qualified applicants will receive consideration for employment without regard to race, colour, religious beliefs, gender, gender identity or expression, family status, marital status, sexual orientation, place of origin, source of income, mental and physical disability, age or veteran status.

Join Our Team
We are excited to hear from you! We invite you to join our movement to end family homelessness in our city. If you are passionate about making a difference and meet the qualifications above, please submit your resume and cover letter by clicking ‘Apply Now’.

The successful candidate must satisfactorily complete a Police Information Check with Vulnerable Sector Search and a Child Intervention Record Check.

Application Deadline: Applications will be accepted until a successful candidate is found.

Inn from the Cold is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact us at HR@innfromthecold.org before your interview.