JOB INFORMATION
Requisition ID: 11474
Number of Vacancies: 1
Department: Safety And Environment (20000013) - Emergency Management & Fire Safety (30000020)
Salary Information: $124,706.40 - $155,846.60
Pay Scale Group: 11SA (CAN/S/J/11SA)
Employment Type: Regular
Weekly Hours: 35 Off Days: Saturday/Sunday Shift: Day
Posted On: July 23, 2025
Last Day to Apply: August 1, 2025
Reports to: Director - EM and Fire Safety
Requisition ID: 11474
Number of Vacancies: 1
Department: Safety And Environment (20000013) - Emergency Management & Fire Safety (30000020)
Salary Information: $124,706.40 - $155,846.60
Pay Scale Group: 11SA (CAN/S/J/11SA)
Employment Type: Regular
Weekly Hours: 35 Off Days: Saturday/Sunday Shift: Day
Posted On: July 23, 2025
Last Day to Apply: August 1, 2025
Reports to: Director - EM and Fire Safety
The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:
Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.
Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.
The full Plan can be viewed on ttc.ca.
Career Opportunity
The Safety and Environment Department is seeking a Manager, Emergency Management to join their team!
What You Will Do
Reporting to the Director, Emergency Management & Fire Safety Director, you are responsible for the development, coordination, and implementation of TTC’s emergency management program and related activities, including emergency preparedness, response, and recovery initiatives to ensure consistency across the organization.You will proivde leadership in developing policies, procedures, and training programs, ensuring alignment with industry best practices, regulatory requirements, and corporate objectives. Work closely with internal and external stakeholders, including emergency services, government agencies and private sector partners, to strengthen emergency preparedness and ensure a coordinated response to incidents. During corporate level incidents/emergencies, provide operational leadership, supporting incident management efforts.
This position manages the integration of the emergency management programs with related disciplines. Facilitates and/or supports internal stakeholders in development, implementation and periodic review of emergency preparedness, plans and processes for respective departments. Develops contingency plans for upcoming planned events in the community that may impact the TTC, and supports development of incident response plans with stakeholders when crises arise.
You will support and advise the TTC’s Resilience Steering Committee and Emergency Procedures Committee, and represents the TTC on external committees.
You will manage the development, coordination, implementation and continual improvement of a comprehensive emergency management program for the TTC, including policies, processes, protocols, systems and activities, in alignment with the City of Toronto’s guidelines, industry standards, best practices, and legal and regulatory requirements, and the TTC’s enterprise risk management processes, risk tolerance and business continuity plans/processes.
You will manage and maintain a 24/7 ready Emergency Operations Centre and an Executive Command Centre to coordinate strategic and operational management of a major incident or emergency affecting the TTC.
In addition to the above you will demonstrate knowledge of TTC values and incorporates these into the performance of duties; demonstrate behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Helps to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies; and perform other related duties as assigned. You will be required to participate in the TTC Customer Service Ambassador Program.
What Skills Do You Bring?
- Manage projects
- Plan and organize activities / projects to meet section and organizational goals
- Communicate in a variety of mediums
- Create and deliver presentations in various formats
- Demonstrate appropriate and effective interpersonal communications through various media
- Demonstrate knowledge of the industry and / or sector
- Identify and minimize risk of Health and Safety issues
What Qualifications Do You Bring?
- Your educational background including completion of a university degree or college diploma in a relevant discipline (Emergency Management, Public Administration, certification in one of the emergency services, etc.) or a combination of education, training and experience deemed to be equivalent is integral and will contribute to the success in this role.
- Your application will demonstrate extensive relevant progressive management experience, in a complex, multi-stakeholder
- Progressive experience in emergency management with demonstrated experience and knowledge of risk assessment and management, emergency preparedness and response operations, incident management is required.
- Experience leading emergency planning and response efforts, including managing an Emergency Operation Centre or similar incident command structure, along with the ability to make decisions quickly and decisively, often with limited information is required.
- Your application will demonstrate experience managing and implementing emergency management programs within a complex organization while managing diverse stakeholder's needs and interests.
- Engaged leader who promotes teamwork and establishes an environment that supports equity and diversity as well as customer service excellence.
- Sound judgement and effective decision-making skills, along with a track record demonstrating accountability, innovation and results oriented leadership.
- Excellent communication and interpersonal skills with the ability to negotiate, resolve conflict, and problem solve.
- Ability to establish effective working relationships with all stakeholders, employees, divisions, outside agencies and/or politicians and other levels of government, within a large, diverse, multidisciplinary environment.
- Your application will demonstrate comprehensive knowledge of industry best practices, principles, standards, codes and relevant provincial and federal legislation with respect to emergency management, including the Emergency Management and Civil Protection Act, Occupational Health & Safety Act, Ontario Regulation 380/04, and relevant Incident Management System (IMS) frameworks.
- An understanding and relevant certifications in emergency management and Incident Management System.
- Strong presentation skills to update executive team on Emergency Planning metrics is required.
- Good organizational and administrative skills, with the ability to manage multiple priorities and drive continuous improvement in emergency preparedness.
- Experience coordinating training exercises and working with local emergency first responders to enhance preparedness and response capabilities is required.
- A valid Class G Province of Ontario Driver’s License, and the use of a personal vehicle to conduct program initiatives and activities is required.
- Relevant certifications such as Certified Emergency Manager (CEM), International Association of Emergency Managers, Certified Business Continuity Professional (CBCP) DRII or Certificate of the Business Continuity Institute (CBCI).
- Federal and provincial emergency management specialist accreditations.
- Provincial certification as an emergency management instructor is desirable.
- Extensive experience in the design and execution full scale emergency exercises, table-top and workshops in a transit environment is an asset.
Emergency management experience in transit.
What We Offer
- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
- A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
- One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
- A comprehensive package that covers health, dental, vision and more.
- Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.
Commitment to EDI
The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.
The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.
The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.