Farm Mutual Re is a mutual reinsurer that offers tailored reinsurance solutions for varied insurance lines and helps mutual insurers keep their promises by providing financial stability and insurance capacity. Recognized as Southwestern Ontario’s Top Employers 2025, Waterloo Area’s Top Employers 2025 and Canada’s Greenest Employer 2025, we remain committed to making a meaningful impact on our members, customers, employees, and business partners. Our values of care, trust, courage, and sustainability foster a sense of belonging and guide our decisions and actions.
The Opportunity
Reporting to the AVP, Claims the Manager, Claims leads the management and execution of key claims responsibilities, including the oversight and resolution of complex reinsurance claims, ensuring compliance with treaty terms. Effective collaboration with internal and external partners is essential. The position will drive key claims strategic initiatives and operational success through positive employee engagement, while fostering a culture of accountability. This is a critical role that bridges claims expertise with business strategy and reinsurer relationship management.
This position offers a hybrid work schedule. This position may require some travel, particularly to member companies within Ontario.
As the successful candidate, you will:
- Manage and oversee reinsurance claims from reporting to settlement, ensuring accuracy and adherence to contractual obligations
- Analyze and interpret reinsurance treaties, facultative certificates and coverage terms
- Monitor, review and approve reinsurance claims reserves and payments, and report details to reinsurers
- Provide guidance and coaching to a team of claims analysts
- Collaborate with our member companies on complex claims issues
- Work within the Claims leadership team on strategic and operational initiatives for the claims department
- Analyze and report on claims trending and financial activities of the claims department
- Monitor the external environment for developments that could impact the claims department operations/processes
Your Skills and Qualifications
- You have a bachelor’s degree or a combination of equivalent industry certification (i.e. CIP, FCIP) and/or experience
- You have a minimum of 10 years experience in claims handling within the casualty line of business, particularly general and commercial liability and automobile tort. Experience with property claims handling is an asset
- You have a minimum of 3 years of experience in a leadership role
- You have strong business partnering skills, experience working across business units/functions and collaboration in a team environment
- You have strong analytical skills, assessing factors and developing innovative and practical solutions to manage complex claims and achieve department goals
- Strong decision-making capabilities
- Knowledge of reinsurance structures (treaty and facultative) is an asset
What’s in it for you?
- Flexible hybrid work environment, which balances remote and in-office work
- A comprehensive wellness plan, including personalized health coaching, fitness classes, and access to an on-site gym
- Ongoing professional development opportunities, such as paid education, training, certifications, mentorship programs, and personalized career development plans
- Paid volunteer day to give back to your community
- In addition to our competitive salary, employees also receive exceptional employer-paid benefits, a defined benefit pension plan, and more to support their future
How to Apply
Visit our website and complete our Employment Application found on our Careers page.
Farm Mutual Re is committed to creating an equitable, diverse, and inclusive work environment for all. We provide accommodations that help achieve a barrier-free workplace. If you require an accommodation to participate in the recruitment process, please contact recruitment@farmmutualre.com.
Job Type: Full-time
Benefits:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Tuition reimbursement
- Wellness program
- Work from home
Schedule:
- Monday to Friday
Experience:
- Claims: 10 years (required)
- Management: 3 years (required)
Work Location: Hybrid remote in Cambridge, ON N1T 1Z6