Company Description
Who We Are:
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.
Job Description
In a safe and efficient manner provide maintenance services to our internal and external guests and operate the building environmental system. This candidate will be able to communicate effectively and professionally with both guests and colleagues, respond to requests in a timely manner, and assist in achieving the Departmental and Hotel goals.
Starting Rate: $30.33 per hour
Compensation will increase every year on September 1st. As of September 1, 2025, the rate of pay for this position will be $31.09.
Reporting to the Lead Hand Maintenance, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly, and engaging service
- Follow departmental policies, procedures, and service standards
- Maintain a proficient knowledge of the task checklist
- Monitor and maintain mechanical equipment operation
- Conduct rounds of the specified area, including light
- Daily system check when assigned
- Respond to and rectify the guest room request
- Respond to and rectify staff housing requests as needed
- Conducts preventative maintenance as scheduled by the Engineering Department
- Maintain good working relationships with colleagues and other department
- Perform preventive repairs, retrofits, or other task as assigned by the chief engineer in a safe and efficient manner
- Active member of the Emergency Response Team
- Contribute to the successful operation of the department in an innovative and supportive manner
- Experience with the HVAC system and associated preventive maintenance
- Able to perform minor plumbing, mechanical, and electrical repairs
- Ensure all work orders assigned will be done with the least possible delay, especially where guest comfort is concerned
- Assist other trades as required
- Ability to maintain a positive and objective outlook in challenging situations
- Ability to lead by example with a consistently high standard of performance
- Accept accountability for actions taken during the performance of these duties
- Adhere to the hotel’s vehicle handling and safety policies while driving hotel vehicles
- Adhere to all safety protocols as defined by Occupational Health and Safety and Trade
- Adhere to all health and safety policies and procedures, and report any safety hazards or incidents immediately
- Ability to work a flexible schedule, including weekends, evenings, overnights, rotating shifts, extended hours, and being available for emergencies
- Other duties as assigned
Qualifications
Your Skills & Qualifications:
- Previous maintenance experience in areas such as painting, plumbing, tiling, and carpentry across a large commercial building or similar is preferred
- Minimum Grade 12 education
- Building operator certificate or maintenance technician is an asset
- Minimum 5 years’ experience in maintenance and repairs
- Valid Canadian’s driver's license
- Strong attention to detail and the ability to work independently or as part of a team
- Highly organized and decisive, with the ability to handle multiple projects under deadlines and changing priorities
- Computer knowledge in energy management and building automation software programs
- Motivated by the opportunity to improve skills in all building management functions. These include trade skills, all related codes, and new or innovative methods of improving the efficiency and operation of the building
- Excellent communication, interpersonal skills, and problem solving abilities
- Ability to work in a fast-paced environment and meet deadlines
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Manual dexterity and physical ability to lift up to 25 kg
Additional Information
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Job Perks & Benefits:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com