About Canadian North
Canadian North is a vital air service provider for the Canadian Arctic and an industry-leading charter carrier. With a mission to make life better in the communities we serve, we provide reliable passenger and cargo services to 25 northern communities, connecting them with major southern hubs in Ottawa, Montreal, Calgary, Winnipeg, and Edmonton.
As a proudly 100% Inuit-owned airline, we are deeply committed to cultural inclusivity, community investment, and the well-being of northern communities. Canadian North strives to be a trusted partner for the North by contributing to prosperity, fostering community connections, and supporting innovation and teamwork.
We prioritize safety, reliability, and collaborative success in everything we do. Our customers choose us because they trust us to deliver essential services with care and consistency. At Canadian North, we offer more than just a job—we provide an opportunity to embark on an adventure while making a meaningful difference in the communities we serve.
Join us as we connect northern Canada with the world, delivering on our mission and building a workplace where people want to start and grow their careers.
About this position
Load Control Agents are responsible for load planning and weight and balance calculations, sometimes acting as local operations agents and assisting with cargo duties.
Level: As per the UNIFOR Collective Agreement.
Pay Rate: Starting at $21.00 per hour as per the UNIFOR Collective Agreement.
Reporting to: Manager, Load Control
Duties and Responsibilities
Interested candidates should be able to perform the following duties and responsibilities:
- Complete aircraft weight and balance calculations ensuring procedures meet safety regulations and guidelines as required;
- Process and resolve operational problems as they arise;
- Process critical operational information in a timely manner;
- Process and resolve operational problems as they arise;
- Transmit and input information in a variety of ways air-to-ground radio, load planning software, hand-held radio, email, phone, fax, reservations system, etc.;
- Maintain accurate record keeping as required by various government agencies and Company polices;
- Provide support and effective handover to the other Load Control Agents;
- Ensure that all workplace issues, including barriers to high-level customer service, are brought to the attention of the Supervisor;
- Must have obtained the radio license from TSC;
- Other duties as assigned.
Skills and Qualifications
Include, but not limited to, the following minimum skills and qualifications:
- Strong mathematical aptitude;
- Knowledge of Sabre and Skyline is considered an asset;
- Previous load control experience is considered an asset;
- Minimum one year of operational experience in an airport and/or cargo environment;
- Excellent planning, time management, and organizational skills;
- Ability to adapt to a changing environment and multi-task;
- Ability to work flexible hours;
- Ability to work independently and with limited supervision;
- Excellent interpersonal skills, including oral and written communication;
- Knowledge of WHIMIS and Dangerous Goods Transportation guidelines and procedures considered an asset;
- A strong background in PC skills;
- Ability to obtain Restricted Aeronautical Radio Operators Certificate is required;
- Successful completion of Canadian North Load Control Training is required;
- Ability to communicate in Inuktitut is a definite asset; and
- Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.
Please note that relocation assistance is not available for this position.
Closing Date: June 16th, 2025.