At RW&CO., our mission is to create clothes for the style-savvy to feel empowered in, without sacrificing their individuality or personality. We believe every single outfit reveals possibility, and we share our community’s love for the confidence that our products, services, and expertise bring to their life, everywhere, every day. We strive to be a brand that is not only on-trend but also dedicated to our community – which means all our products are made with care, passion, and with quality materials so they're built to last. Sounds like you? Become the ultimate RWInsider and start your RCL career today!
RCL has been a proudly Canadian company since our founding in Montréal, Quebec almost 100 years ago. Our product design teams, head office and stores are all based in Canada.
Job Description
As a Key Holder, you will play a key role in delivering a seamless and enjoyable shopping experience. You are passionate about fashion, customer service, and creating a welcoming environment that reflects the brand’s image and making customers feel comfortable, cared for and confident. You bring energy, style expertise, and a customer-first mindset to everything you do—from the fitting room to the cash register.
Day In The Life
- Deliver an exceptional shopping experience that fosters strong customer relationships and long-term loyalty
- Operate the cash register efficiently and accurately, handling customer transactions with professionalism and care
- Utilize product knowledge and current promotions to drive add-on sales during checkout
- Maintain a visually appealing sales floor by adhering to brand merchandising and presentation standards
- Assist with store operations, including opening and closing procedures, to ensure smooth daily execution
Qualifications
- Two years’ experience in sales or customer service is considered an asset
- Ability to multitask and stay organized in a fast-paced, dynamic environment while delivering an exceptional customer experience
- Availability includes evenings and weekends
Additional Information
What Sets Us Apart
Exclusive Benefits:
- Flexible Hours: We adapt to your availability to offer a schedule that fits your needs
- Career Advancement: Opportunities for professional growth and career development (certain conditions apply)
- Paid time off: Flexible days and vacation time to help you balance school, work and personal life (certain conditions apply)
- 50% Discount on all RCL brands, including PENN., Reitmans, and RW&CO. – because treating yourself has never been more affordable!
- Generous Referral Policy: Refer your friends and earn rewards for every successful hire – the more you refer, the more you earn! (Certain conditions apply)
Did you know that RCL - Reitmans Canada Ltd has over 400 stores all across Canada and three fashion brands? Get ready to join the Canadian fashion retail icon, with a great success story where you can have a voice and make a real difference. At RCL, opt for a job that suits you!
RCL - Reitmans Canada Ltd is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for providing an accessible candidate experience.
We thank all applicants. Only selected candidates will be contacted.